Job Description

At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we’ve been committed to delivering financial services founded on integrity and a people-first philosophy.

The ServiceNow Developer will play a key role in designing, developing, and maintaining ServiceNow solutions that support Space Coast Credit Union’s IT and business processes. This individual will be responsible for configuring and customizing ServiceNow applications, implementing workflows, and integrating the platform with other enterprise systems. The developer will work closely with stakeholders to understand requirements, troubleshoot issues, and deliver high-quality solutions that enhance operational efficiency and user experience. The ideal candidate will demonstrate strong technical skills, a collaborative mindset, and a commitment to continuous improvement within the ServiceNow environment.

Why Join SCCU?

• Member-Focused Mission Be part of a not-for-profit organization that reinvests in its members.
• Flexible Schedule Options
• Career Growth We prioritize internal promotions and offer on-the-job training.

ServiceNow Developer II Responsibilities

• Own the development of the enterprise platform ecosystem, using ServiceNow to standardize intake, workflow orchestration, CMDB alignment, and cross-platform integrations that enable end-to-end visibility and consistent service delivery.
• Develop, configure, and customize ServiceNow applications and modules to meet business requirements.
• Implement and maintain workflows, business rules, UI policies, and client scripts within the ServiceNow platform.
• Collaborate with IT and business stakeholders to gather requirements and translate them into technical solutions.
• Integrate ServiceNow with other enterprise systems using REST, SOAP, and other APIs.
• Troubleshoot and resolve issues related to ServiceNow functionality, performance, and integrations.
• Participate in testing, deployment, and documentation of ServiceNow solutions.
• Maintain data integrity and ensure compliance with organizational standards and best practices.
• Assist in upgrading ServiceNow instances and applying patches as needed.
• Provide technical support and training to end users and junior developers.
• Stay current with ServiceNow releases and new features, recommending improvements to enhance platform capabilities.

ServiceNow Developer Minimum Requirements

• Level II: 3 to 5 years prior experience with software analysis, design, development, testing, debugging, integration, deployment, support and documentation of core and web based systems following the software development lifecycle, or combination of applicable experience, education, and training which provides the knowledge and skills needed to perform job duties.
• Service Now Developer skills: Hands-on experience developing, configuring, and customizing ServiceNow applications and modules. Solid understanding of ServiceNow platform capabilities, including workflows, business rules, UI policies, and client scripts. Experience integrating ServiceNow with other enterprise systems using REST and SOAP APIs.Familiarity with ITIL processes and best practices. Proven ability to troubleshoot and resolve ServiceNow platform issues. Experience with testing, deployment, and documentation of ServiceNow solutions. Strong analytical and problem-solving skills.Effective communication and collaboration skills with IT and business stakeholders.
• A 2-year college degree Information Systems, Computer Engineering or a related academic area or equivalent experience is required

ServiceNow Developer II Compensation

$99,000 - $104,850

SCCU Benefits

• Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
• Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
• Education Support: Tuition reimbursement after one year of service.
• Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
• Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!

Work Schedule

• Monday – Friday: 8:00 a.m. - 5:00 p.m.

About SCCU

Since 1951, Space Coast Credit Union (SCCU) has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida’s east coast, we are the third-largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market.

As a not-for-profit financial institution, SCCU is dedicated to putting our members first. Unlike traditional banks, we return profits to our members through better rates, lower fees, and enhanced services. While we offer the same financial products—like checking, savings, and loans—our focus remains on empowering our members and supporting their financial well-being. With local decision-making and a commitment to exceptional service, we strive to make a meaningful difference in the lives of those we serve.

At SCCU, we also prioritize our team members by fostering a supportive and collaborative environment that encourages career growth and development. As we continue to grow, we are seeking talented, member-focused professionals to join our team and help deliver innovative financial solutions and outstanding service.

I UNDERSTAND this application a legal document for purposes of your employment. Upon acceptance of an offer with SCCU, I UNDERSTAND that I will be required to complete background, employment verifications, and drug screening. I UNDERSTAND further that any misstatements or omissions in this application and pre-employment process can be considered falsification and will result in a decision not to hire me, or to discharge me if discovered after I am hired. I UNDERSTAND that the information requested regarding date of birth, race and sex is for the sole purpose of gathering the above information accurately, and will not be used to discriminate against me in violation of any law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hired

SCCU is a drug-free workplace. I understand that as a condition of my employment, I will be required to submit to any testing for the presence of drugs, and to submit to any procedure to assess my qualifications for employment. If hired, I ALSO AGREE that if I am hired, my employment is for no definite time and may be terminated at any time without prior notice.