As a ServiceNow Developer I you will demonstrate an ability to administer, develop, document, and technically support the ServiceNow platform. You will have a solution-focused mindset and the ability to provide elite client service, training, and support to your teammates as well as clients throughout the organization. Candidates must have the ability to excel in a fast-paced organization, provide excellent customer service, be well written, and have a passion for the ServiceNow platform.
Administration, development, documentation, and technical support of the ServiceNow platform
Performing configuration and customization including, but not limited to:
Workflow/flow administration
Performance analytics configuration
Creating and maintaining SOAP/REST integrations
Creating and maintaining all script types
Creating and maintaining portal widgets
Design, develop, and configure for the ITSM, ITAM, ITOM, and CMDB modules
Create new and maintain existing custom applications
Review and refine designs for functionality and usability
Regularly reviews testing scenarios and practices to ensure application performance and stability requirements are met
Interacts with stakeholders from across the business
Implement best practices and standards for the ServiceNow platform
Produces and maintains detailed system documentation including:
Design specifications
Troubleshooting steps
Deployment steps
Disaster recovery steps
Technical notes
Testing steps, etc.
Must Have:
4 years of experience supporting the implementation, administration, configuration, and/or development of the ServiceNow platform
Development experience with JavaScript, AngularJS, HTML, CSS, and XML
Understanding the key technologies relevant to the ServiceNow integration solutions, including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, and FTPS.
System/Process Automation (Orchestration) experience
Experience creating custom Integration Hub Spokes
Excellent written and verbal communication skills
BS or BA degree in computer science, or equivalent experience
Nice to Have:
Ability to develop quality documentation that clearly articulates solutions and the ability to perform demonstrations for clients
Administration of a ServiceNow instance including the creation or modification of workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions
ITIL Foundations 3.0 or higher
ServiceNow Administrator Certification (Yokohama or Higher)
ServiceNow Developer Certification (Yokohama or Higher)
Strong understanding of ServiceNow ITSM and ITOM products
Strong understanding of ServiceNow’s CSDM
Understanding of Agile practices
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More reasons you’ll love working here include:
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
At UWM, we’re dedicated to making dreams come true for our team members, our broker partners and homebuyers nationwide — an approach that’s led us to become the #1 mortgage lender in America and sustain a decorated, award-winning culture. We’re constantly searching for curious and creative minds, from entry-level to seasoned veterans, and will embrace your expertise, enable you to learn new skills and offer continuous improvement opportunities to help plant the seeds for your career and take you to the next level. And we help support our team members with a welcoming environment they can call home.
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