Job Description

What you'll do

• Activites based on knowledge and experience in own discipline
• Continues to build knowledge of the organization & processes
• Uses guidelines or policies to analyze and resolve a range of mainly straightforward problems
• Receives a moderate level of guidance and direction
• Typically follows prescribed guidelines or procedures to resolve problems
• Has working knowledge of basic concepts and procedures
• Performs a variety of routine tasks or assignments
• May train new team members and provide input to employee performance evaluations
• Works with a moderate level of guidance

What you'll need

• Design, develop, and maintain system integrations using REST, SOAP, and other web-based technologies (HTTP, AJAX, XML, HTML, CSS, JavaScript).
• Strong coding skills in at least one modern programming language (e.g., Python, Java, JavaScript, C++)
• Utilize JavaScript frameworks such as AngularJS, Node.js, jQuery, Apache Jelly, or React to build dynamic and responsive user interfaces.
• Solid understanding of data structures, algorithms, and software design principles.Experience with version control systems (e.g., Git).
• Experience with the development and implementation of CSM, ITSM, ITOM, Data Foundations (CSDM and CMDB)Ensure solutions adhere to ITIL best practices and internal governance standards.
• Collaborate with cross-functional teams to understand business needs and translate them into effective ServiceNow solutions.
• Write efficient, scalable, and maintainable code.
• Debug, test, and optimize applications for performance and scalability.
• Participate in code reviews and contribute to team knowledge sharing.
• Perform system testing and deployment of ServiceNow applications and modules.
• Troubleshoot and resolve technical issues related to ServiceNow applications and integrations.


• Certifications:
• ServiceNow Certified Implementation Specialist – Data Foundations (CSDM and CMDB)S
• erviceNow Certified Implementation Specialist – CSM
• ServiceNow Certified System AdministratorServiceNow Certified Application Developer