Job Description

As part of the 74Software Information Systems team, the ServiceNow Developer designs, develops, and supports ServiceNow solutions that enhance business processes, improve user experience, and strengthen integration across the company's enterprise systems. Location: Sofia, BulgariaWork model: Hybrid

Responsibilities

• Configure, develop, test, and maintain ServiceNow ITSM modules (Incident, Problem, Change, Request Management).
• Maintain CMDB integrity and data quality, supporting improvement of related processes.
• Implement automation using Workflows, Business Rules, Script Includes, and Scripted REST APIs.
• Configure dashboards and analytical reports based on user and stakeholder requirements.
• Contribute to integrations between ServiceNow and other enterprise systems (Snowflake, Workday, Salesforce, API-based systems, etc.).
• Troubleshoot issues, refine configurations, and support platform optimization efforts.
• Collaborate with internal teams and follow ServiceNow best practices.

Qualifications

• 2+ years of hands-on experience with ServiceNow development and scripting (JavaScript, Glide API).
• Strong understanding of ITIL and ITSM fundamentals.
• Experience working with integrations (REST/SOAP APIs, middleware, web services).
• Familiarity with Workflows engines, Catalog Items, and ACLs.
• Experience with testing methodologies (unit, regression, end-to-end).
• Solid analytical and debugging skills with attention to security, performance, and maintainability.
• Ability to work autonomously and deliver quality work in a fast-moving environment.
• English is mandatory
• Strong communication skills (active listener, think before acting, verbal and writing skills)
• Ability to adapt to new situations

Nice to have:

• BS in Informatics, Computer Science, or equivalent
• Located in Sofia

74Software, affiliated with Axway and SBS, together, we deliver secure, mission-critical software that powers a data-driven world. Independently operated leaders with decades of proven expertise. From secure integration and API solutions to cloud-based banking platforms, we help global organizations and financial institutions thrive.

For more than 25 years, Axway has helped major brands and government agencies worldwide with trusted solutions in Managed File Transfer (MFT), B2B integration, APIs, and Financial Accounting Hub products. SBS empowers banks and financial institutions to reimagine the future with a composable, cloud-based architecture supporting deposits, lending, compliance, payments, consumer finance, and asset finance operations across the globe.

Why 74Software?

We celebrate diverse perspectives and experiences, knowing our people are our greatest strength. Join us and be part of a team where you can thrive, grow, and make an impact.

We offer benefits that support your health, growth, and lifestyle, so you can thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.

Equal Opportunity Employer

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

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