BankUnited

ServiceNow Developer

BankUnited  •  Miami Lakes, FL (Onsite)  •  11 hours ago
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Job Description

Develop, maintain and expand custom developed ServiceNow scoped applications utilizing the Now Platform with focused on App Dev Engine. This will include front and back end components connected to a blended technology stack and also focus on interconnecting ServiceNow applications/functions into other ServiceNow applications as well as legacy systems.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
 
PRIMARY RESPONSIBILITIES:
  • Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
  • Develop custom software / scoped applications and solutions as required through scripting and software development using App Engine + Flow Designer
  • Prepare technical documentation as specified in customer contracts and as internally required
  • Write/create custom business rules, client scripts, script includes, UI policies, ACL's, data policies, UI scripts
  • Troubleshoot basic configuration/script issues
  • Attend requirements review and validation sessions as required
  • Participate in scrum ceremonies
SECONDARY RESPONSIBILITIES:
  • Build on current platform knowledge by learning new modules and broadening skillset
  • Maintain current certifications, keep up to date on all Delta releases
  • Support the development and growth of the scoped applications
  • Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
  • Adheres to Bank policies and procedures and completes required training.
  • Identifies and reports suspicious activity.
 
QUALIFICATIONS
 
Education
  • BA/BS Degree education preferred
Experience
  • 2-4 years developing scoped applications on the ServiceNow platform
  • Strong working knowledge with configuration and customization of solutions in one (1) or more of the following specializations:
  • ServiceNow Mainline solutions/Application(s) (ITSM, ITBM, CSM, HR, ITOM, etc)
  • Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
  • Experience with the NOW Mobile applications and Mobile studio for both android and iOS devices
  • Experience with Virtual Agent implementations and understanding of NLU (Natural Language Understanding) and NLP (Natural Language Processing)
  • Experience with 3rd Party Integrations Development (Connectors, REST, SOAP, MID Servers, etc)
  • Experience with SSO (Single-Sign-On) and MFA (Multi-Factor-Authentications) solutions like OKTA, Microsoft Azure AD
  • Strong working experience with JavaScript and ServiceNow JavaScript API's
  • Working proficiency in the following skills are encouraged:
  • Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
  • Experience with ServiceNow development methodology and the Now Platform including AppDev Engine, Flow Designer, Integration Hub, Mobile Studio, and Automated Test Framework
  • Practical knowledge or experience with Operating Systems (Linux, Windows)
  • Experience in multiple application architectures and supporting technologies
  • Experience with scripting languages such as PERL, JavaScript, Python, and Shell
  • Working knowledge of AWS, Infrastructure as Code, and DevOps preferred
  • Knowledge in ITIL foundations with the ability to relate concepts to implementation strategies
 
Licenses and Certifications
  • ServiceNow Certified System Administrator required
  • ServiceNow Certified Application Developer required
  • ServiceNow Mainline Implementation Certification (ITSM, CSM, HR) preferred
  • ITIL v3 or v4 Certification preferred
 
Knowledge, Skills, and Abilities
  • Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving.
  • Working English language proficiency: writing, reporting, verbal/oral communication
  • Experience in an Agile teams environment using Scrum and Kanban
  • Proven troubleshooting skills
  • Remain innovative, creative, and self-directed
  • Be a great leader and team player with a record of accomplishment in managing multiple complex tasks
 
Additional Information
  • Candidates residing in locations within BankUnited's footprint may be given preference.
 
BankUnited

About BankUnited

BankUnited, Inc., with total consolidated assets of $35.1 billion at September 30, 2025, is a bank holding company with one wholly owned subsidiary, BankUnited.

BankUnited (NYSE: BKU) is a national bank headquartered in Miami Lakes, Florida with banking centers in Florida, the New York metropolitan area and in Dallas, Texas. We pride ourselves on our entrepreneurial and collaborative culture encompassing the best minds, the brightest talent and the boldest decision makers.

BankUnited is ranked #4 as one of America’s Most Trusted Companies in the Banking industry and is honored to have been included on the Newsweek and Statista America’s Most Trusted Companies Award List!

At BankUnited, we foster an inclusive environment where all employees have the opportunity to advance, grow and achieve their goals. Our rally cry is to GO FOR MORE™, a call to action to go above and beyond to provide the best customer experience to every client.

For Social Media Terms of Use, please visit https://www.bankunited.com/docs/default-source/social-media/

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BankUnited, N.A. is a Member of FDIC and an Equal Housing Lender.

Equal Opportunity Employer

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Miami Lakes, FL
Year Founded
2009
Website
bankunited.com
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