Job Description

Who we are

We drive innovation – from advisory and implementation to managed services and beyond, powered by a global team of over 18,500 experts representing over 90 nations in more than 30 countries. With SAP at our core and a powerful ecosystem of partners like Microsoft and ServiceNow, we continuously improve solutions and AI-driven technology to make them work for companies – and for their people.

As part of NTT DATA, a $30+ billion business and technology services, AI and digital infrastructure leader. As a Global Top Employer, NTT DATA serves 75% of the Fortune Global 100 and, with experts in over 70 countries, co-innovates solutions that encourage experimentation and recognize great work. With us, you have endless opportunities to think big, act bold and take ownership. Make this the place where you belong, learn, and build your network.

We are looking for ServiceNow Developer to join our team.
In this hands-on technical role, you will be responsible for designing, developing, and implementing integrations between ServiceNow and enterprise applications. You will ensure reliable and secure data exchange by building inbound and outbound interfaces that support the platform's foundation data and enable seamless communication across business systems.

What you'll be doing

• Design, configure, and implement inbound and outbound integrations between ServiceNow and enterprise systems.
• Develop and maintain unidirectional and bidirectional interfaces to ensure reliable data synchronization.
• Integrate foundation data sources, including users, organizational data, assets, and other core business information, into the ServiceNow platform.
• Collaborate with application owners, integration teams, and technical stakeholders to define integration requirements and ensure data quality.
• Troubleshoot and resolve integration-related issues while monitoring interface performance.
• Develop technical solutions following ServiceNow best practices and integration standards.
• Create and maintain technical documentation for interfaces, integrations, and data flows.
• Participate in testing, deployment, and continuous improvement activities within an Agile delivery environment.

What You'll Bring Along

• Bachelor's degree in Computer Science, Business Informatics, Mathematics, or a comparable qualification.
• Minimum 3-5 years with ServiceNow Development Projects or technical configuration
• Experience designing and implementing system integrations.
• Knowledge of REST APIs, SOAP Web Services, JSON, and XML.
• Experience with Integration Hub, Flow Designer, or other ServiceNow integration technologies is an advantage.
• Understanding of enterprise application integration concepts and data synchronization.
• Familiarity with JavaScript within the ServiceNow platform is desirable.
• Experience working in Agile software development environments.
• Strong analytical and problem-solving skills.
• Professional proficiency in English or German is required.