Job Description

▪ ServiceNow System Administration Certified is mandatory.

▪ Implementation Specialist would be a plus

▪ Should possess good behavioural and communication skills

Job Requirements

· At least 2+ years of SN development experience (preferred ITSM)

· Expertise in writing JavaScript code and Glide scripting

· Expertise in Service Portal

· Exposure to at least one JavaScript framework like AngularJS or React

· Familiarity with SOA technologies including as REST, SOAP

· Expertise with HTML technologies including HTML, CSS, Bootstrap and AJAX practices

· Expertise on Incident management, Problem management, Change management, Knowledge management, Request Management, and Integrations.

· Experience in coding, object-oriented and modularized software

· Demonstrated aptitude for learning new technologies quickly

· Demonstrated ability to influence and consult (providing options with pros, cons, and risks) around all key technical decisions during project delivery

· Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity

· Proven team player and team builder

· Experience in designing, developing, scalable and distributed system.

· Strong communication skills (both written and verbal)

Technical Skills Required:

▪ ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog

▪ Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs

Education

Completed Bachelors and Masters degree