Symmetrio is recruiting a ServiceNow Business Process Lead Consultant for one of the world’s largest hospitality and technology services organizations. This role is responsible for leading enterprise-wide process definition and optimization efforts, with a focus on enabling automation and scalability on the ServiceNow platform.
The Business Process Lead partners closely with business stakeholders, IT, and platform teams to document current-state processes, design future-state workflows, and align solutions to industry best practices. This role requires a strong understanding of process design and service management, combined with practical ServiceNow platform experience, to support efficient, well-governed, and user-centered outcomes across the organization.
This is a remote, six-month contract role with a strong likelihood of extension. Candidates located in the Mid-Atlantic region are preferred, as occasional onsite work at the customer’s headquarters will be required. Compensation is in the $140,000–$180,000 range, depending on experience.
Requirements
Preferred Qualifications
Benefits
Symmetrio prides itself on our unwavering dedication to understanding clients’ unique needs, organizational design, culture, and operational challenges. We recognize the ever-changing economic landscape and offer not only permanent placement services but also flexible recruiting and staffing solutions. Our flexible service offerings ensure that we adapt to the hiring needs of your organization, allowing you to navigate through economic fluctuations.
Our primary mission is to listen, gain your respect and trust to become a trusted advisor providing strategic insights and collaborate on organizational design considerations based on our Practice Leaders deep operational experience in your industry. This collaboration allows us to ensure the talent we deliver not only aligns with your position objectives but also perfectly fits your organizational culture. Partnering with Symmetrio affords you more than just a recruitment service; you gain a team that is committed to your long-term success leveraging our unique knowledge and experience of what it takes to thrive in your industry.
At Symmetrio, we understand the importance of having the right talent in every area of your organization. That’s why we offer personalized staffing and recruiting services tailored to meet your specific business and functional needs. We take pride in our unique approach of organizing our team by Practice Area, allowing us to better focus our skills and experience. Our Practice Leaders, who are industry veterans in their respective market sectors, bring a wealth of expertise as business operators to tackle the distinctive demands of your business.
