Job Description
At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creatingnew solutionsthat lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers’business. Over the years we have fostered a culture in which we are united by shared values—passion, solidarity, generosity, curiosity, and boldness—and these come alive in the work we do and how we do it
Together, we know our people are ourdifference—for our clients and our colleagues
MetaPhase is seeking a Business Analyst with a minimum of three (6) years of experience to be a part of a Federal IT team supporting our clients to transform their business and solve complex problems leveraging ServiceNow. This is a highly client-facing role where you’ll be communicating frequently with stakeholders. Candidates must work effectively in teams, be sharp, creative, well written, and articulate when speaking with senior client leadership.
What You Will Be Doing
- Gathering detailed business requirements.
- Working with stakeholders across the agency to implement solutions that meet customer needs.
- Supporting the development team testing out completed stories.
- Creating and communicating project documentation.
What We Need From You (Required)
- A minimum of 6 or more years of direct experience supporting Management Consulting and/or Technology Transformation efforts; preferably in federal government consulting.
- 1+ years of ServiceNow hands-on implementation experience.
- Possess strong technical, analytical, and problem-solving skills.
- Excellent written and verbal communication.
- US Citizen with ability to obtain Secret Clearance.
Bonus Points (Desired)
- Secret Clearance
- Hold ServiceNow certifications including Certified System Administrator.
- Strong knowledge of the SDLC both Agile and Waterfall.
- HRSD ServiceNow experience.
Work Location
Remote- DC Metro area strongly preferred
Travel
None
Education Level
Bachelor's Degree is Required for this opportunity.
Clearance Level
SECRET; U.S. Citizenship required (NO EXCEPTIONS)
About MetaPhase Consulting
MetaPhase Consulting is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team:
MetaPhase is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or veteran status, or any other factors protected by federal, state, or local law.
About MetaPhase Consulting
MetaPhase Consulting is different with a purpose -demonstratinga new approachto the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team:
Inc 5000 Fastest Growing Company - 2020, 2021, 2022, 2023, 2024, 2025
Financial Times America's Fastest Growing Companies – 2021, 2022, 2023, 2025, 2026
Virginia Businesses Best Place to Work – 2021, 2022, 2023, 2024, 2025
