Job Description

ServiceNow Architect

Remote

At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to come up with practical solutions that actually make a difference. Whether it's a government or business organization, we focus on understanding the need and building something that works.

Our Team

At IPTA, everything starts with our people. We're big believers that when you invest in your team, great things happen. That's why we encourage learning, growth, and trying new things-even if you don't have all the answers yet.

Our culture is rooted in fierce determination, fearless integrity, and passionate service-but we also like to keep things collaborative, supportive, and down-to-earth.

We're looking for people who:

• Are curious and excited about technology
• Like solving problems and figuring things out
• Can take initiative but also enjoy working with a team
• Want to keep learning, growing, and challenging themselves

If you're someone who's eager to jump in, learn something new, and make an impact-you'll fit right in here.

Responsibilities:

• Define and communicate the architectural roadmap for ServiceNow, ensuring alignment with business and IT strategy.
• Assesses technical issues and raises architectural decisions, evaluation of solutioning options, and recommended solution.
• Evaluate emerging ServiceNow capabilities and industry trends to inform platform evolution.
• Assists with the identification of overlapping projects or products for the same capabilities
• Establish and enforce architectural guidelines, best practices, and governance frameworks across the platform.
• Collaborate with developers, administrators, and solution architects in technical design, development, and integration
• Ensures all parts of the capability/product requirements are correctly incorporated into the technical design of services.

Domain Expertise:

• Deep expertise of ServiceNow architecture, modules (ITSM, HRSD, ITOM, ITAM, etc), scripting, integrations, and platform capabilities
• ServiceNow Certified System Administrator and at least 1 additional ServiceNow Certification including but not limited to: ServiceNow Certified Master Architect or ServiceNow Certified Technical Architect
• Knowledge of regulatory framework, security standards, and risk mitigation strategies

Requirements:

• Bachelor's degree in a related field
• Ten (10) years of prior experience in a similar role
• ITIL Certified
• Strong communication and organizational skills
• DoD 8570 Level II/III certification desired
• Active Security Clearance Required

IPTA is an Equal Opportunity Employer. All employment decisions are based on individual merit, including qualifications, experience, performance, and business needs, consistent with applicable federal laws and federal contracting requirements. IPTA provides equal opportunity and utilizes merit-based principles to make employment-related decisions.

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