SimplifyNext

ServiceNow Architect

SimplifyNext  •  Singapore, SG (Onsite)  •  3 months ago
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Job Description

SimplifyNext is a fast-growing consulting and technology firm founded by veterans from top-tier consulting companies, focused on AI, Automation, and Application Platforms. Our mission is to drive business transformation across industries by combining strategic insight with deep technical expertise.

We work with leading enterprises and public sector organisations across Singapore and the Asia Pacific region to design, build, and operate scalable digital and automation platforms — delivering impactful transformations for global and local organisations alike.

Built as an agile practice, we mentor and grow the next generation of consulting and technology experts. We invest heavily in structured training and enablement programmes that help our teams expand across Intelligent Automation, Test Automation, AI-powered workflows, and Agentic AI solutions.

Recognised as one of the fastest-growing companies in Singapore and Asia Pacific, SimplifyNext is positioned as one of the most credible and ambitious digital transformation teams in the region.

At SimplifyNext, our ServiceNow team focuses on the most advanced and impactful domains — CSM, HRSD, FSM, IRM, AI Control Tower, and App Engine — helping enterprises and governments reimagine services. We are seeking an experienced ServiceNow Architect to lead high-impact projects across Singapore and ASEAN. If you want to architect solutions beyond 'vanilla ITSM' and be mentored by the deepest ServiceNow minds in ASEAN, this role is for you.

What You’ll Do

  • Lead end-to-end architecture of ServiceNow solutions across CSM, HRSD, FSM, IRM,AppEngine, ITSM, ITOM, and more.
  • Shape technical blueprints, standards, and integration models for large-scale enterprise and government projects.
  • Drive innovation with AI and automation, blending ServiceNow with intelligent workflows.
  • Mentor developers, coach squads, and set the standard for delivery excellence.

What We’re Looking For

  • 7+ years of ServiceNow experience with proven architect-level expertise.
  • Hands-on across multiple modules.
  • Strong grasp of scripting, Glide API, and integrations (REST/SOAP/MID Server).
  • Excellent stakeholder management and consulting skills.
  • ServiceNow CTA or multiple CIS certifications.
  • Agile delivery experience.

Why Join Us

  • Competitive salary + performance bonus
  • Certification sponsorship (CIS, CTA and CMA) including structured training and mentorship to achieve these certifications
  • Work on innovative projects beyond traditional ITSM implementations – customer, employee, and AI-driven experiences
  • Learn directly from elite ServiceNow architects and top consulting leaders
  • Cross-platform exposure
  • Clear career path toward Practice Lead / Enterprise Architect

At SimplifyNext, we’re committed to building a team of curious, driven, and forward-thinking individuals who care deeply about creating meaningful impact through technology. If you’re excited by the opportunity to grow, collaborate, and shape the future of digital transformation across the region, we’d be happy to hear from you.

SimplifyNext

About SimplifyNext

SimplifyNext | Shaping the Future of Work, Together

SimplifyNext empowers organizations to simplify complexities and unlock the potential of next-generation technologies. As a trusted partner to over 150 organizations, we specialize in Intelligent Automation, Digital Transformation, and AI-driven Innovation to drive measurable business outcomes.

Our core services include:

✅ Robotic Process Automation (RPA) – Scale automation programs for enterprise-wide efficiency

✅ Intelligent Document Processing (IDP) – AI-driven data extraction and validation

✅ Gen AI & Agentic AI – Transform workflows with AI-powered automation

✅ Low Code Applications – Build scalable, modern applications with minimal coding

✅ Test Automation – Ensure application quality with intelligent test automation

✅ Process Mining – Gain X-ray insights into business processes for optimization

✅ Digital Service Management – Deliver proactive, customer-centric enterprise services

✅ Journey to Cloud – Modernize applications with cloud-native scalability

✅ Center of Excellence (COE) – Institutionalize best practices for sustainable transformation

🏆 Recognized as one of Singapore’s 100 Fastest Growing Companies (2023 & 2024)

Our mission is to prepare businesses, professionals, and communities for the future of work. Through Hyper Automation, AI-driven decision-making, and cutting-edge technology, we help enterprises scale with confidence.

📍 Offices across Southeast Asia | Trusted by global enterprises

💡 Let’s connect and explore how we can transform your business!

📩 Get in touch: https://www.simplifynext.com/contact

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Singapore, SG
Year Founded
2018
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