Job Description

The Food Farmacy Associate supports daily operations of a food-as-medicine program by packaging and delivering food to patients, coordinating deliveries and documentation in the EHR based on the task.

Minimum Qualifications

• Education: High school diploma or GED required
• Maryland resident
• Individuals eligible for the Maryland Service Year Program (generally ages 18–24)
• Experience: No prior experience required
• Licensure/Certification: None required
• Skills & Abilities:
• Safe driving practices and a clean driving record
• Time management and ability to meet delivery schedules
• Strong attention to detail and organization
• Ability to lift and carry bags (typically 25–50 lbs)
• Basic inventory tracking and documentation skills
• Customer service and communication skills
• Reliability and punctuality
• Problem-solving skills and adaptability in the field
• Familiarity with GPS/navigation tools

What You’ll Do

·Package and prepare food bags according to program guidelines

·Load, transport, and deliver food to patients safely and on schedule

·Verify deliveries and maintain accurate logs and documentation

·Communicate with patients and team members regarding deliveries, issues and delays

·Provide friendly, respectful service during patient interactions

·Support overall Food Farmacy operations, as needed

What the Job is Really Like

·Fast-paced, hands-on work most of the day

·A mix of packing food and being on the road for deliveries

·Repetitive tasks (packing bags, loading/unloading)

·Lifting and moving items throughout your shift

·Working in different weather conditions during deliveries

·Following a set schedule but needing flexibility for changes

·Independent work while driving, team-based work while packing

·Interacting with patients—being friendly and respectful matters

·Staying organized to keep deliveries accurate and on time

·Feeling a sense of purpose helping people access healthy food

Work Environment & Demands

·Combination of time spent driving in the community, packing bags in the kitchen and assisting at the Food Farmacy pick-up location

·Regular lifting, carrying, and loading of bags (up to 25–50 lbs)

·Standing, walking, and repetitive tasks for extended periods

·Exposure to varying weather conditions during deliveries

·Fast-paced environment with set schedules and occasional route changes

What Success Looks Like

·Deliveries are accurate, on time, and completed safely

·Food bags are packed correctly and meet quality standards

·Inventory is organized and discrepancies are minimal

·Positive, respectful interactions with patients and team members

Caring for Our Team
We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.