Job Description

The Food Farmacy Associate supports daily operations of a food-as-medicine program by assisting patients at the onsite pickup location, helping carry food bags to vehicles, and sharing information about upcoming Cooking Demonstrations. This role also includes documenting activities in the EHR as needed.

Minimum Qualifications

• Education: High school diploma or GED required
• Maryland resident
• Individuals eligible for the Maryland Service Year Program (generally ages 18–24)
• Experience: No prior experience required
• Licensure/Certification: None required
• Skills & Abilities:

oStrong customer service and communication skills

oAbility to lift and carry bags (typically 25–50 lbs)

oAttention to detail and organization

oBasic computer skills and ability to use the HER

oReliability and punctuality

oPositive attitude and teamwork skills

oAbility to work in a fast-paced environment

What You’ll Do

·Assist patients at the onsite Food Farmacy pickup location

·Help carry food bags to patients’ vehicles safely

·Share information about upcoming Cooking Demonstrations and program resources

·Provide friendly, respectful service to patients

·Document activities in the EHR as required

·Support overall Food Farmacy operations, as needed

What the Job is Really Like

·Fast-paced, hands-on work

·Frequent lifting and walking throughout the shift

·Working outdoors at times while assisting vehicles

·Team-based environment with daily patient interaction

·Staying organized to ensure smooth and efficient distribution

·Helping patients access healthy food and education

·Utilize HER for scheduling and documentation

·Feeling a sense of purpose helping people access healthy food

Work Environment & Demands

·Onsite at the Food Farmacy pickup location

·Regular lifting and carrying of food bags (up to 25–50 lbs)

·Standing and walking for extended periods

·Exposure to varying weather conditions while assisting vehicles

·Fast-paced environment with scheduled distribution times

What Success Looks Like

·Patients are assisted safely and efficiently at pickup

·Patients are greeted with professionalism and kindness

·Cooking Demonstration information is clearly shared

·EHR documentation is accurate and timely

·Team members work together effectively to support operations

Caring for Our Team
We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.