Job Description

Company: Wilkins Recreational Vehicles
Position Title: Service Writer
Location: Nichols, NY 13812

We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything.

Salary Range:

• $55,000.00 - $65,000.00 annually.

Benefits:

• Medical/Dental/Vision Insurance with multiple options
• 401K and Employer Match Program
• PTO and Sick Time
• Voluntary Benefit Program
• Employee Referral Program
• Employee Discount
• RV Borrowing Program

Position Responsibilities:

• Greets, establishes, and maintains a positive rapport with customers.
• Assist customers in determining needs. Promotes our products and services accordingly
• Estimate cost of repair and prepares itemized service order.
• Initiates service orders, secures customer’s signature, and closes when completed
• Develops a keen understanding of all our products and services.
• Understands effective service sales processes and actively seeks sales opportunities to grow financial sustainability.
• Maintains good communication with customers and follows up after work is completed to ensure satisfaction.
• Understands customer’s needs, committed to exceed customer expectations every day.
• Complies with all company policies and procedures.

Job Requirements:

• A minimum of 2 years’ experience is preferred but not required.
• Motivated individual who enjoys working in a fast-paced environment.
• Professional appearance.
• Strong communication skills.
• Positive attitude, strong work ethic, professional conduct.

We are the #1 RV Dealer in New York!

Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.