All Roads

Service Writer - 2nd Shift

All Roads  •  $50k/yr  •  Rosedale, MD (Onsite)  •  3 days ago
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Job Description

All Roads Trucks - Kenworth Baltimore / Rosedale, MDCome join a fantastic team at All Roads Trucks in Rosedale, MD. Bring your excellent communication skills, customer focused attitude and energy to the Service Advisor/Writer position. You will be the 1st point of contact to assist customers with the repair process. Using your prior service writing experience (heavy duty truck preferred) and mechanical knowledge to provide a first-class experience for the customers.  Schedule & Compensation
  • Monday - Friday 1pm - 10 pm
  • Rotating Saturdays (about once a month) 6 am - 2 pm extra pay
  • Base salary $50k+ with additional commission
Benefits
  • Medical, dental, vision... eligible on the 1st of the month after 30 days of employment
  • Paid time off including 40 hours after 90 days of employment
  • 401k with company match
  • Paid holidays
  • Employee referral bonus
  • Tuition Reimbursement program
Responsibilities
  • Provide excellent customer service in line with dealership standards
  • Schedule appointments and accurately document information, CDK helpful
  • Advise customers on vehicle maintenance per manufacturer specifications
  • Communicate vehicle status regularly with customers to include repair time, cost and any changes
  • Additional duties as needed
Requirements
  • High school diploma or GED
  • Valid driver's license
  • Prior service writing experience (truck experience preferred)
  • Ability to multi-task, prioritize and communicate effectively
  • Excellent written and oral communication skills
Work Authorization
All Roads Company does not provide H1-B sponsorship. No security clearance required for this position. AAP/EEO Statement
All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.Start 2026 with a great career as a Service Advisor at All Roads Trucks. Apply Today!
All Roads

About All Roads

Visit us on the web at >>> www.AllRoads.com

About All Roads

All Roads is a leading, privately-owned holding company that powers businesses and consumers through its three divisions: Equipment, Truck, and Automotive. The All Roads group of companies represents 20+ brands operating at 45+ locations spanning the Eastern US.

Service at Every Turn

Our companies cover a lot of ground and serve many types of customers and industries. The one thing that binds our businesses together is a commitment to serving our valuable customers. Our experienced team is relentlessly committed to delivering value-added service with the highest level of quality. Whether buying a certified pre-owned vehicle from one of our retail stores or trusting our expert service team to maintain critical business equipment, we are committed to providing Service at Every Turn for your business or family.

Our Brands

Our brands include some of the most recognizable names in their respective markets, including:

Vermeer All Roads

All Roads Trucks

All Roads Kenworth

All Roads TRP

All Roads Truck Bodies

All Roads Collision & Repair

All Roads Kubota

Packer Norris Parts

All Roads Mobile Service

Hydralift

Norris Automotive Group

Norris Ford

Acura of Laurel

Norris Honda

Acura of Ellicott City

Our Deep Roots

Our original enterprise started in 1917 when George R. Norris met with Henry Ford on the floor of the Ford assembly plant in Detroit, Michigan. He returned to Dundalk, MD with a vision of a business that would help in transforming the mobility of a young nation and started operations selling and servicing Fords. For over 100 years, we have expanded and adapted to meet the ever-changing needs of our customers.

Industry
Automotive & Mobility
Company Size
51-200 employees
Headquarters
Dundalk, Maryland
Year Founded
1917
Website
allroadscompany.com
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