Job Description

SALARY

$16.91 - $21.14Under general supervision, manages departmental payroll, time, and attendance while performing complex technical duties related to the administration of public safety audio records. Responsible for the end-to-end lifecycle of 911 and radio communications including logging, reviewing, and disseminating records, ensuring strict adherence to legal guidelines and discovery deadlines. Serves as a technical liaison to law enforcement agencies and provides court testimony to authenticate recordings as required.

ESSENTIAL JOB FUNCTIONS

• Coordinate, enter, and maintain payroll and personnel records; monitor pay status changes for Dispatch Division personnel to ensure compliance with City policies and labor regulations.

• Manage the processing, reproduction, and dissemination of 911 and radio recordings using specialized management software; fulfill open records and public safety requests accurately and within legal deadlines.

• Update and maintain departmental databases and spreadsheets; prepare official memorandums, reports, and documentation as required for operational efficiency.

• Maintain strict confidentiality and security of sensitive personnel files and criminal justice information in accordance with local, state, and federal laws.

• Receive and prioritize audio requests from various agencies, ensuring the secure release of files and the organization of associated departmental records.

OTHER JOB FUNCTIONS

• Make periodic court appearances to validate audio recordings for case prosecution and provide notary services for hiring and licensure.

• Meet and maintain qualifications for Criminal Justice Information Systems (CJIS) access.

• On a nontypical basis, may perform other additional duties not listed in this description that are in alignment with the scope of essential job functions.

MINIMUM QUALIFICATIONS

Knowledge, Skills and Abilities Required

• Knowledge of state, local, and city rules, codes, and laws relevant to payroll procedures and departmental operations.

• Knowledge of personal computers and software, including Microsoft Office, network applications, the internet, CAD, TCIC/NCIC databases, and records management systems.

• Knowledge of state and federal laws regarding records management, the Public Information Act, and Local Government/Departmental records retention schedules.

• Skill in communicating effectively with city employees and the general public through both oral and written means.

• Skill in recording and organizing complex data sets and compiling confidential reports and files.

• Skill in applying established procedures for the accurate dissemination of official records.

• Ability to operate a variety of office equipment, including computers, specialized software, telephones, and scanning/printing/copying hardware.

• Ability to perform essential physical and mental tasks, including seeing, calculating, typing, and writing.

• Ability to establish and maintain effective working relationships with various city departments, employees, and the District Attorney's Office.

• Ability to manage difficult situations and interactions with courtesy, tact, and composure.

• Ability to exercise sound judgment in maintaining the strict security of critical and sensitive information, records, and reports.

Qualifying Education and Experience

• High School Diploma or equivalent.

Employment Screenings Required

• Criminal Background Check

• CJIS Fingerprint Background Screening

City of Arlington is an Equal Opportunity Employer.