Job Description

About Us

At Vorwerk we like to do things differently – and in fact, we’re really proud of that. We are a family company fully committed to our purpose of creating something incredible together. It is our People First approach that has stood the test of time and guides everything we do.

For more than 140 years, Vorwerk have been inspiring people all over the world with high-quality household products. We have grown from a small carpet weaving mill to one of the most successful direct sales companies providing innovative products including the much-loved Thermomix® and powerful Kobold Vacuum Cleaner.

Over recent years, we have successfully diversified in Australia and New Zealand through the development of TheMix Shop, an e-commerce marketplace for Thermomix® accessories and premium kitchenware.

About the role

The Service Technician & Warehouse Storeperson is responsible for supporting the customer journey by providing high quality servicing and repair of our customer’s Thermomix products, Dispatching, and assisting with day-to-day operations across the Service Centre and Warehouse.

About you

You'll thrive in this role if you:

• Have previous experience in a repetitive manufacturing, assembly, production or service environment together with mechanical and/or electrical aptitude
• Have Service technician experience within the high-end domestic appliance industry
• Have a Warehousing with Forklift Licence
• Demonstrate a positive, cooperative attitude and a desire to learn and continuously improve
• Are able to work in a fast-paced team environment with strong ethics and reliability
• Have sound verbal and written communication
• Can safely handle physical tasks, including lifting up to 15kg and standing on feet for sustained periods
• Are excellent and efficient in time management to meet work deadlines, KPI’s and quality standards
• Have experience operating hand and battery tools to assemble electrical/mechanical components and products

What's in it for you?

• Join a Global leading organisation in direct sales
• Great employee incentives, benefits and team culture
• A hybrid working environment