Job Description

SERVICE TECHNICIAN (INDUSTRIAL CHEMICALS)

Provide technical installation, maintenance, and programming of dosing equipment within the industrial chemical sector.
Gqeberha (Port Elizabeth) - Eastern Cape | R15 000 – R20 000 CTC per month

About Our Client

The company operates within the industrial chemical sector, providing chemical products, cleaning and sanitation solutions. They specialize in the supply and maintenance of electronic chemical dosing systems for commercial kitchens, laundries, food processing, and housekeeping divisions.

The Role: SERVICE TECHNICIAN (INDUSTRIAL CHEMICALS)

The Service Technician provides high-level technical installation, maintenance, and programming of dosing equipment to ensure chemical products are used efficiently and safely. This role exists to maintain highest standards of customer service through technical expertise, system calibration, and emergency response to ensure zero downtime for critical client operations. The focus areas include technical service of specialized equipment, client relationship management, and staff training on chemical safety and usage.

Key Responsibilities

• Demonstrate a minimum of 3 years of experience in the electrical field, specifically within an industrial or chemical environment.
• Perform technical installations, repairs, and maintenance of electronic chemical dosing systems on commercial laundry machines, dishwashers, and industrial crate washers.
• Conduct laundry load counts and calibration reports to ensure accurate costing forecasts and product efficiency.
• Maintain a 4-to-6-week calling cycle visiting an average of ten clients per day to monitor sales and brand reputation.
• Lead on-site training for client staff on chemical usage and safety while managing related certification and registers.
• Provide prompt assistance and emergency after-hours coverage to ensure zero downtime.
• Complete detailed service reports, weekly technical feedback, and merchandizing audits for the Sales Manager.
• Program industrial laundry machines and maintain industrial dish-machines.

About You

• Minimum of 3 years of experience in the electrical field within an industrial or chemical environment.
• Grade 12 qualification.
• Proven experience in the installation and maintenance of chemical dosing equipment for laundry and dish machines.
• Valid drivers license and reliable transport.
• Intermediate proficiency in MS Office, specifically Excel, and virtual communication platforms like MS Teams and Zoom.
• Presentable with excellent written and spoken communication skills.
• Methodical and systematic analytical mindset with a keen eye for troubleshooting.
• Ability to work independently under pressure and produce accurate results within tight deadlines.
• Technical Qualification in Electrical is highly advantageous.
• Experience in programming industrial laundry machines is highly advantageous.