At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.
About the Position
Service Technician IIis responsible forperforming general maintenance, repairs and preventative maintenance with all Material Handling Equipment (MHE), automated systems, and conveyors involving allcustomersand vendors of Kenco Fleet Services.
Functions
Responsible for scheduling Planned Maintenance (PM) of all Fleet Services Equipment, automated systems, and conveyors,and keeping updated records of PM'scompleted.
Performs corrective repairs and preventive maintenance on MHE, batteries, automated systems and conveyors in accordance with site and original equipment manufacturer standards.
Maintainsregular communication with site managers, supervisors, and operations leaders regarding equipment status, service requirements, project timelines, work progress, delays, or obstacles that may impact operations or customer commitments
Meet or exceed established performance metrics including service response times, first-time fix rates, and preventive maintenance completion schedules
Manage equipment condition and support repair readiness by reporting damage, coordinating required parts, and maintaining accurate service and inventory records.
Communicate with Parts team on parts and supplies needed to maintain equipment.
Maintain parts inventory and repair records for all equipment by completingaccuratepaperwork.
Access and navigate original equipment manufacturer (OEM) software platforms to perform diagnostics, troubleshooting, and equipment programming
Use OEM software, service manuals, wiring diagrams, and parts schematics to diagnose mechanical, electrical, and hydraulic issues and perform required adjustments or replacements.
Achieve andmaintainminimum 80%technician efficiency or 100% PM completion monthly by maximizing billable work hoursrelativeto total available work time
Conductsroutine inspections of equipment and safety devices to ensure compliance with OSHA, facility, and manufacturer standards.
Understanding of Occupational Safety and Health Administration (OSHA) regulations applicable to material handling equipment, industrial maintenance, and field service operations
Must interactwith customers and coworkers in a professional manner.
Responsible for general cleanliness of servicearea always
Conduct thorough monthly inspections of assigned service vehicle or shop workspace according to company checklist and schedule
Maintain organized, clean, and efficient workspace in service vehicle or shop area following 5S methodology (Sort, Set in Order, Shine, Standardize, Sustain)
Knowledge of customer facility-specific safety requirements, site access protocols, and contractor safety orientation procedures
Support the Kenco Operating System by identifying ways to work more safely, efficiently, and effectively, and sharing ideas that help the team and company get better
Qualifications
High school diploma, G.E.D. or tech school graduaterequired
2-4 years of mechanic experience; preferably prior experience with repair and maintenance of material handlingequipment,automated systems, andconveyors,or similar equipment.
ASE Certification preferred. Silver and/or Gold Certification preferred.
Electricaljourneymancertification preferred
Electrical andpneumaticexperience preferred.
Ability to troubleshoot mechanical and electrical problems on multiple types of equipment.
Proficiency using email, work order management software, and mobile applications for daily job functions
Able to read and understand electrical and hydraulic system schematics.
Self-motivated, self-directed, highly responsible, and able to work both independently and as part of a team.
Must be able tofrequentlylift/carry/push/pull up to 50 lbs.
Supply own mechanic technician hand tools.
Must be able to safelyoperatelift trucks.
Competencies
Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Decision Quality - Making good andtimelydecisions that keep the organization moving forward.
OptimizesWork Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Travel Requirements
This position is expected totravel approximately 25% or less
A passport is not required, but recommended.
For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy.
Benefits offered:
Medical insurance including HSA, HRA and FSA accounts
Supplemental insurance including critical illness, hospital indemnity, accidental injury
Dental Insurance
Vision Insurance
Basic Life and Supplemental Life
Short Term and Long Term Disability
Paid Parental Leave
401(k)
Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
Employer Paid Holidays- 10 days
Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.
Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.
Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting.
https://www.eeoc.gov/poster
For California residents please enter or copy/paste the address below into your address bar
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy.
https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/
Kenco provides integrated logistics solutions that include distribution and fulfillment, comprehensive transportation management, material handling services, and information technology—all engineered for Operational Excellence. Building lasting customer relationships for over 70 years, our focus is on common sense solutions that drive uncommon value. Visit Kenco at KencoGroup.com
