Job Description
Service Technician II
Department: Retail
Employment Type: Full Time
Location: US - Indiana - Fort Wayne
Reporting To: Benjamin Kelly
Join Our Team as a Service Technician at Franklin Water Treatment, a Division of Franklin Electric
At Franklin Water Treatment, we are leaders in innovative water treatment solutions, and we're seeking a reliable and customer-focused Service Technician II to become part of our growing team. If you excel in ensuring timely and accurate installation and maintenance of residential softener and/or water treatment systems; take pride in providing exceptional service and are eager to contribute to a company committed to making a positive impact, we encourage you to apply and grow your career with us!
MOVE FORWARD WITH US:
What you will be doing:
- Follow detailed installation and/or service instructions, processes, and procedures, including but not limited to the following:
- Water systems installation and/or maintenance (handling the more complex work assignments)
- Evaluate and repair problems related to existing customer systems
- Comply with Health & Safety requirements related to installation and service procedures.
- Meet daily installation and/or service schedule as assigned.
- Collaborate with and help train less experienced Service Technicians, as assigned.
- Use available parts to assemble, install, and/or service various water treatment equipment or kits according to operating instructions.
Who we want:
We’re looking for a reliable and motivated Service Technician with a strong work ethic and a passion for providing excellent customer service. You should be dependable, punctual, and able to handle the mechanical and physical demands of installing and servicing water treatment systems. If you take pride in your work and are ready to be a crucial part of our team, WE WANT TO HEAR FROM YOU!
What you need:
- High School Diploma or Equivalent (required).
- Valid driver’s license with a safe driving history.
- 2-5 years or more experience working in a plumbing-type position (required).
- Strong work ethic and self-motivated
- Punctual/dependable with great attendance
Physical demands for the job:
This role requires regular use of your hands and arms, and be on your feet, moving between sitting, standing, and walking. Frequent, you may need to stoop, kneel, or crouch and frequently lift items weighing 50+ lbs (occasionally 100+ lbs)
Company Values & Benefits:
- Competitive wage based on experience and qualifications
- Medical, dental, vision, and life insurance
- Paid parental leave
- 401(k) Plan with company match & service contributions to help you save for the future
- Paid time off
- Short & long-term disability
- Opportunities for training and career growth
- Fertility & adoption support
- Tuition Reimbursement
- Health & wellness programs
- Employee discount program
