Job Description

Service Technician – Commercial Kitchen Equipment

Restaurants, hotels, hospitals, and other businesses depend on their kitchen equipment every day. When something breaks, they need someone who can figure out what’s wrong and get it working again.

As a Service Technician, you’ll travel to customer locations to diagnose, repair, and maintain equipment such as commercial cooking equipment, refrigeration, and dishwashers. You’ll work directly with customers, explain what you find, and help them keep their kitchens running.

What you’ll do

• Troubleshoot and repair commercial kitchen and food service equipment
• Read wiring diagrams and schematics to diagnose problems
• Work with restaurant and hospitality managers to understand equipment issues and recommend repairs
• Manage your daily service schedule and complete work independently
• Participate in an emergency on-call rotation that includes nights and weekends
• Travel overnight occasionally when assigned

What you’ll need

• High school diploma or equivalent
• At least one year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or military service
• Valid driver’s license and an acceptable driving record
• Mechanical aptitude and solid troubleshooting skills
• Ability to work independently and prioritize service calls

Commercial cooking or refrigeration repair experience is a plus. So are relevant technical training, licenses, or certifications such as EPA or CFESA.

What you can expect

• A company service vehicle, fuel card, computer, and cell phone for business use
• On-the-job and ongoing training, with opportunities to earn advanced certifications
• Quarterly bonus opportunities tied to efficiency and productivity goals
• Benefits including a 401(k), pension, and paid time off, with eligibility beginning on your start date
• Opportunities to grow into advanced technician or management roles

Physical requirements

This is a hands-on field role. You’ll frequently kneel, bend, squat, push, pull, and reach, and occasionally lift and carry up to 70 pounds. Work may involve ladders and roofs; moving parts; steam, flames, and hot surfaces; and electrical equipment in damp, humid, or freezing conditions. In rare cases, work may be performed in high or precarious locations.

Immigration sponsorship is not available for this position.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.