Job Description

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.  

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Together, Endress+Hauser and The Kendall Group work as trusted partners—combining global innovation and instrumentation expertise with strong local presence and service to deliver reliable automation solutions to customers across a wide range of industries.

What is the role about?

Reporting to the Service and Training Manager, the Service Technician will be responsible for field service and valve repair. While specific daily tasks can vary depending on the current workload, service activities include: instrumentation startup, configuration and documentation, calibration, troubleshooting, installation review, and problem-solving solutions or systems. Valve repair activities include evaluation and repair of automated and control valves, assembling new automated and control valves, and traveling to customer locations to provide service in the field. Formal technical training from our manufacturers will be a part of the required activities, which will certify your ability to competently work on instrumentation and other equipment.

Which tasks will you perform?

• Valve or Instrumentation start-up, configuration and documentation, calibration, trouble shooting, installation review and problem-solving solutions or systems, and repair
• Confirm with field service customers work scope, tool requirements, and site time to accomplish work
• Respond and provide service in the field as needed and required
• Assemble and test automated and control valves
• Assemble product to specific drawings and standards
• Certification of backflow preventer test kits
• Technical training from Manufacturers
• Schedule workorder assemblies with salespeople and shipments with the shipping department
• Basic wiring of switches, solenoids, position indicators, and control devices
• Read job blueprints
• Participate in safety initiatives as assigned
• Maintain quality and quantity performance and production standards
• Utilize database programs, Work Order Generation and Work Order Updates
• Operate warehouse equipment including forklifts, hand trucks, crane, etc.
• Participate in ongoing general housekeeping of shop facilities
• Follow safe work habits and established safety procedures
• Other duties as assigned

What do we expect from you?

You will have (required):

• High School diploma or GED
• Ability to use Excel, Word and web-based software applications; basic math skills
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
  • Ability to see/sit/talk and hear
  • Ability to lift/move/carry up to 50lbs
  • Ability to be on your feet for 8 hours a day
  • Ability to stand, walk, and crawl
  • Ability to climb stairs and ladders, bend, stoop, crouch, and kneel
• While performing the duties of this job, the employee is exposed to temperature conditions prevalent at the time; the noise level in the work environment is consistent with that of a fabrication shop/distribution center/manufacturing facility.
• Must possess and maintain a valid driver's license
• Must be able to travel 60-80% of the time, up to 40% overnight travel
• This position requires participation in after-hours service calls to support customer needs outside of regular business hours

You may have (preferred):

• 1 year experience in valve automation, instrumentation maintenance
• Certification in the operation of a forklift truck, CDL license
• Excellent work ethic, good verbal, and communication skills; ability to work independently
• Ability to work effectively in a team environment
• Ability to communicate well with all levels of the organization and customers; know when to request assistance when appropriate, especially when lifting heavy objects

Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.