Job Description

Te kōwhiringa | The Opportunity

Downer is seeking a skilled Telecommunications Service Technician to join our Auckland team, supporting the delivery, maintenance and fault response of critical telecommunications infrastructure across New Zealand.

In this hands‑on role, you’ll work across service and project environments, taking ownership of allocated sites and ensuring networks are installed, serviced and maintained safely, efficiently and to a high standard. You’ll work closely with Field Managers, engineers and customers while playing a key role in keeping communities connected. On‑call and call‑out work forms part of this role.

This is a great opportunity for a technician who enjoys variety, takes pride in quality workmanship, and wants long‑term career stability with a leading infrastructure business.

Ngā pūkenga matua | What We’re Looking For

You’re a practical, safety‑focused technician who enjoys problem‑solving and working independently in the field. You’ll bring:

• Minimum 3 years’ experience in the telecommunications industry, ideally across copper and/or fibre networks

• NZQA Level 3 Telecommunications qualification or equivalent industry experience

• Experience with jointing, fault‑finding equipment and interpreting plans and drawings

• Strong service and/or project delivery experience

• A proactive approach to faults, call‑outs and site ownership

• Commitment to Zero Harm, safe work practices and quality outcomes

• Clear communication skills and the ability to build positive customer relationships

• Full clean New Zealand Driver’s Licence

• Willingness to participate in a 24/7 on‑call roster

Rigging or additional network certifications are an advantage but not essential.

Ngā Painga o te Mahi ki Downer | What We Offer

At Downer, we know our people are the key to our success. In return for your skills and commitment, we offer:

• Stability Long‑term, secure employment with a leading trans‑Tasman infrastructure company

• Career Development Ongoing training, upskilling and clear career pathways

• Tools of Trade The equipment and systems you need to do the job right

• Wellbeing A strong Zero Harm culture, free confidential counselling for you and your immediate whānau, Marram healthcare benefits and discounted holiday homes

• Rewards Competitive remuneration, overtime and call‑out allowances

• Inclusion Access to employee networks such as StandOut, Fetu Pasifika, EmpowerHER and Wāhine Kotahitanga

• Perks Perks@Downer discounts on health insurance, gyms, travel, retail and more

You’ll be part of a supportive team that looks out for each other and takes pride in the work we deliver.

Ko wai mātou | About Energy & Utilities

Downer’s Energy & Utilities business is an integrated trans‑Tasman team delivering services that connect communities to essential networks and infrastructure. We design, build, operate and maintain critical assets across water, electricity, telecommunications, industrial and power generation sectors.

Downer is an inclusive employer that values diversity and welcomes applications from people of all backgrounds, experiences and cultures.

Me pēhea ki te tono | How to Apply

Please submit your application online via the advertisement.
Email applications will not be accepted.