Department: Retail
Employment Type: Full Time
Location: US - Indiana - Fort Wayne
Reporting To: Benjamin Kelly
Join Our Team as a Service Technician II at Franklin Water Treatment, Aqua Systems
Great technicians do more than fix equipment. They make customers glad they called. At Franklin Water Treatment, we’re hiring a Service Technician who takes pride in exceptional workmanship and knows that every installation, repair, and customer conversation represents the company. You will have the opportunity to put your mechanical skills and problem-solving ability to work where they will be valued.
As the expert customers count on, you’ll install, maintain, and service residential water softening and treatment systems while delivering five-star service from the first hello to the final walkthrough. Bring your tools, your talent, and your “consider it handled” mindset. We’ll provide the support and opportunity to grow your career while helping customers enjoy better water. Together, we’ll make a difference one customer, one home, and one drop at a time.
Follow detailed installation and/or service instructions, processes, and procedures including but not limited to the following:
We’re looking for the technician customers are relieved to see pull into the driveway: dependable, skilled, professional, and ready to solve the problem. You take ownership of your work, communicate clearly, and know that exceptional service means more than getting the equipment running. It means respecting the customer’s home, answering their questions, and leaving them confident the job was done right. If you have strong mechanical skills, high standards, and a reputation for following through, WE WANT TO HEAR FROM YOU!
This role requires regular use of your hands and arms, and be on your feet, moving between sitting, standing, and walking. Frequent, you may need to stoop, kneel, or crouch and frequently lift items weighing 50+ lbs.
Founded in 1944, Franklin Electric has grown from a small motor manufacturing company into a global leader in the manufacturing and distribution of systems, focused on the movement and management of water, fuel, and electricity. Headquartered in Fort Wayne, Indiana, Franklin serves all corners of the world with facilities spanning the globe.
