Patterson Companies, Inc.

Service Technician

Patterson Companies, Inc.  •  Halifax, CA (Onsite)  •  6 hours ago
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Job Description

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

Who are we looking for as a Field Service Technician? Our Halifax branch is looking for a worker who's interested in the field of bio-medical (dental) device and equipment repair for the Moncton (NB) area. The Service Technician will provide maintenance/repairs on a variety of dental equipment and products. The technician learns and follows manufacturer guidelines relative to the repair of devices.

Essential Functions

  • Determines the parts, supplies or tools required to complete service requests.
  • Uses, maintains and secures test devices and tools used to adjust, calibrate and repair equipment.
  • Repairs equipment to manufacturer specs.
  • Ensures the service commitments are met within standard response time.
  • Work with Sales Representatives to present Maintenance Agreements to customers.
  • Follow repair and manufacturer schedules for customers on Service Agreements.
  • Complete all required paperwork i.e. work orders, repair tags, equipment loaner tags.
  • Learns and follows specific manufacturer guidelines for repairs as well as all company policies related to asepsis.
  • Trains customers on the use and basic maintenance of all equipment sold.
  • Ensures proper vehicle maintenance guidelines and safe driving habits are followed.
  • Manages inventory and restocks when necessary.
  • Performs other duties as assigned.

Job Qualifications

  • Electronics diploma required.
  • Valid driver's license and in order required.
  • Excellent organizational and problem-solving skills.
  • Motivated team player.
  • Strong customer service skills.
  • 2 to 3 years of experience in repair field in a dental/medical environment.
  • Carpentry/plumbing/heating/electricity/electronics related experience required.
  • Excellent communication skills, both written and verbal in English.
  • Work proficiency in both written and spoken French.
  • Knowledge of SAP platform is an asset.
Patterson Companies, Inc.

About Patterson Companies, Inc.

Patterson strengthens the oral and animal health markets in North America and the United Kingdom. From small, private practices to large group networks and production operations, we guide our customers with bold solutions and a personal touch. We are much more than a distributor – we are an indispensable partner.

Patterson Dental has strengthened the dental industry since our company’s founding in 1877. Today, Patterson Dental continues to partner with dental practices of all sizes to provide expertise, products, technologies and services needed to grow productive, modern practices, and keep them running smoothly.

No other company supports the animal health market like Patterson. We entered the animal health industry in 2001 with our acquisition of Webster Veterinary and expanded with our 2015 acquisition of Animal Health International, Inc. We provide all the technology, products, expertise and solutions needed to deliver exceptional animal care and drive profitability across the companion, production and equine markets.

An Equal Opportunity Employer

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences are what strengthen us and drive our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

We are Patterson. We welcome you.

Disability Accommodation

If you require reasonable accommodation due to a disability for any part of the hiring process, you may submit your request to HR by calling 1-866-234-2165 or by email to jobs@pattersoncompanies.com. You can also mail your request to Patterson Companies, Inc. Attn: HR EEO Coordinator, 1031 Mendota Heights Rd, St. Paul, MN, 55120. Information received will be routed to a representative who will provide assistance to ensure appropriate consideration of your request.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
St Paul, MN
Year Founded
1877
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