Job Description

RESPONSIBILITIES

• Focus on Customer Support Service / Troubleshooting on Vacuum and Compression system
• Responsible for implementing client requirements, including technical queries and spare part inquiry
• Coordinate the activities among functional departments on standardization of procedures and process to ensure servicing run smoothly.
• Provide general servicing and overhaul of Nash products or package related equipment and discuss machine operation variations with engineers or other maintenance workers to diagnose problem/root causes and determine proper solutions
• Provide technical support and on-site commissioning to existing and new clients effectively as and when required
• Carry out on-site Vacuum audit
• Carry out on-site inspections and tests on Nash engineered products and package related equipment
• Ability to understand and read cross sectional, PIDs and simple electrical diagrams.
• Promote sales and prepare quotations of spare parts to customers.
• Handle pre and post service administrative work.
• Schedule and preparate permits for the service jobs
• Handle Warranty and Quality Claims between Customer and Factories

PRE-REQUISITES

• Diploma / Higher Nitec Mechanical Engineering, preferably with 2 to 4 years of working experience
• Min 2-4 years’ experience in service, installation, site commissioning related.
• Familiarity with Liquid Ring Technology is an advantage but not a must
• Good analytical & troubleshooting skills coupled with minimum sales skills.
• Good team player & willing to deal with customer.
• Dynamic and able to adapt in a fast-paced environment
• Team player as well as the ability to work independently
• Strong interpersonal & communication skills, able to relate findings and solutions effectively to customers and the team.
• Valid Class 3 Driving License
• Fresh Diploma holders are welcome to apply.