Job Description

By joining us as a Service Technician, you become a vital contributor to our mission of establishing Thriving Communities. Your primary responsibility is the upkeep of our affordable rental properties, ensuring they remain top-tier residences for working families. From addressing resident service requests to resolving electrical and plumbing challenges, your work keeps our operations running seamlessly. We are seeking a proactive, hands-on expert who can enhance value across all facets of building maintenance. This is an opportunity to grow your career within a family-oriented, fast-paced organization while making a meaningful difference in the lives of our residents.

Dream Here: Careers at Dream Live Prosper Communities

At Dream Live Prosper Communities, our focus is on fostering exceptional careers alongside great communities. We are looking for motivated professionals who are eager to help us enrich lives and build vibrant environments.

Our team is committed to providing superior service so that every resident loves their home. As a branch of DLP Capital, we are part of a purpose-driven culture defined by excellence and growth. DLP Capital has been honored on numerous Best Places to Work lists and has maintained a position on the Inc. 5000 list of fastest-growing companies for 14 consecutive years.

If you want to be part of a mission-led company that prioritizes leadership and impact, your future starts here.

About the Role

• Location: Dream Aspen Creek, 1100 W Tucson St, Broken Arrow, OK 74011
• Compensation: Starting at $20.00 hourly plus above market bonus potential, depending on experience
• Type: Full-time
• Standard hours are Monday through Friday, 9 am–6 pm, with a flexible schedule required for weekend and alternating on-call rotations.

Candidate Requirements

• Proficiency in diagnosing and repairing plumbing and electrical systems.
• EPA License and possession of basic personal tools.
• Capability to handle drywall/plaster repairs, painting, and lock replacements.
• Experience managing apartment turnovers (within 3 days) for both modern and vintage buildings.
• Active driver's license, clean driving record, and a reliable vehicle for daily tasks and on-call duties.
• Strong communication skills and a talent for effective problem-solving.
• Physical ability to lift over 50 lbs, navigate stairs, and remain active on your feet throughout the shift.

About this opportunity:

Location: Dream Aspen Creek, 1100 W Tucson St, Broken Arrow, OK 74011

• Compensation: Starting at $20.00 hourly with bonus potential, depending on experience
• Position type: Full-time
• This job requires a flexible schedule with varied work hours, including weekends and on-call rotations. The hours are 9 am-6pm, Monday through Friday, with an alternating on-call schedule.

What We are Looking for in a Service Technician:

• Experience in plumbing repair, with the ability to diagnose and resolve issues efficiently.
• EPA License
• Ability to complete apartment turnovers within a 3-day timeframe.
• Proficiency in electric repairs, including wiring, outlets, and fixtures.
• Strong plaster/drywall repair skills, ensuring seamless repairs and finishes.
• Excellent painting skills, with attention to detail and quality.
• Experience in lock replacement, ensuring security and functionality.
• Ability to perform groundskeeping tasks to maintain curb appeal at the highest level.
• Familiarity with apartment unit turnovers in both old and new buildings, understanding the unique challenges of each.
• Possession of a valid driver's license, clean driving record, and reliable vehicle for daily work assignments and on-call rotation.
• Must have basic tools for the job.
• Excellent problem-solving and decision-making abilities, able to address issues efficiently and effectively.
• Practical communication skills for interactions with team members, vendors, and residents, ensuring clear and effective communication.
• Physical capability to lift over 50 lbs.
• Ability to walk multiple flights of stairs daily.
• This role requires being on your feet throughout the day.

What you will do as a Service Technician:

• Provide exceptional service to residents, exceeding expectations and ensuring satisfaction.
• Address resident maintenance and service requests promptly and efficiently.
• Identify and resolve hazardous property conditions, ensuring the safety of residents and staff.
• Prepare vacant apartments for move-in within five days, including repairs and replacements as needed.
• Perform various maintenance tasks, painting, electrical, plumbing, and appliance repairs, with a focus on quality and efficiency.
• Maintain grounds and ensure cleanliness, enhancing the overall appearance of the property.
• Respond to emergency calls when on-call, providing timely assistance and support.
• Cleaning up the property, breezeways, common areas, and amenities daily. This includes general groundskeeping.
• Implement cost-saving initiatives and manage budgets effectively, maximizing resources and minimizing expenses.
• Respond to resident requests within 24 hours, demonstrating responsiveness and professionalism.
• Maintain a well-stocked maintenance shop without unnecessary spending, optimizing inventory management.
• Perform technician and groundskeeper duties as needed, supporting the team in achieving maintenance goals.
• Efficiently schedule vacancies for 5-day turns, coordinating with other team members to meet deadlines.
• Uphold Ownership Mentality: Do work that as if you owned the property
• Assign service requests for a 24-hour turnaround, prioritizing tasks based on urgency and importance.

What Motivates Us:

Making an Impact: At DLP, making a difference is at the heart of everything we do, whether it’s for our residents, investors, or business partners.

Embracing Challenges: We view roadblocks as opportunities and proactively seek solutions.

Growth: We’ve been recognized on the Inc. 5000 list as one of America's fastest-growing private companies for fourteen consecutive years.

Who We Are:

What We Do: We finance the building of Thriving Communities.

Our Mission: To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation.

Our Purpose: To passionately make an extraordinary impact by transforming lives and building Thriving Communities.

Our Big, Hairy, Audacious Goal (BHAG): To positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America’s 100 largest private companies.

Our Culture: We work hard towards ambitious goals, driven by a purpose bigger than ourselves. We seek to make a difference in the affordable housing crisis and in the lives of our employees, investors, and partners. We follow our Elite Execution System to develop personally and professionally, striving to Live Fully in all areas of life.

Core Values:

Driven for Greatness: Pursuing knowledge and growth both personally and professionally.

Living Fully: Achieving optimal health in all life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance.

Grit Demonstrating endurance and commitment to achieve long-term goals.

Community: Elevating the greater good and cultivating thriving relationships.

Authenticity: Being true to ourselves and others, fostering growth through open dialogue.

Prepared to Win: Applying discipline and consistent effort to achieve our goals.

Kingdom Impact: Sharing God’s love through our work and service.

Twenty-Mile March: Focusing on clear goals and consistently evaluating our performance.

Stewardship: Committing to those who trust us with their capital, communities, and careers.

Servant Leadership: Leading with high standards and humility, empowering growth and accountability.

Benefits and Perks:

PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.

Equal Opportunity Employer:

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here