DataClover

Service Technician

DataClover  •  Asheville, NC (Onsite)  •  4 months ago
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Job Description

The Team in Asheville is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.

Responsibilities

  • Perform work specified on the repair order with efficiency and in accordance with dealership
  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
  • Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
  • Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
  • Executing repairs under warranty to manufacturer specifications

Requirements

Qualifications

  • 5+ years of Service Technician experience required
  • A level qualification, including Diagnostic, Electrical and Engine Repair
  • Must hold a high school diploma or equivalent
  • Excellent customer service skills
  • Basic Computer skills
  • Positive, friendly attitude, along with a customer service mentality
  • Enjoy working in a fast-paced environment
  • Team player
  • Valid Driver’s License with an acceptable motor vehicle driving record according to dealership guidelines
  • Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment

Must complete a full background screening including a motor vehicle report.

Benefits

What We Offer in Benefits

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Sundays Off, Discounts on products and services.

DataClover

About DataClover

DataClover builds smart technology to help Auto/Car Dealers grow their aftersales business. After a customer purchases their vehicle from your auto/car dealership, DataClover’s efficient and timely tools help guide them to also purchase various types of car accessories, F&I products, car services, car repairs, and more from you!

DataClover has helped new-car franchise dealers from nearly every top manufacturing brand in the following ways:

• Acquiring and retaining more service customers.

• Growing their F&I gross profits by catering to an increased number of aftersales customers.

• Developing a fully customizable, virtual aftersales storefront for their customers.

• Giving all vehicle owners a digital, mobile-friendly experience to easily schedule service appointments, claim your best service discounts/offers, purchase vehicle ownership products, and a lot more.

• Personalizing accessories, services, and vehicle ownership products for all existing customers in their database.

Basically, our digital-first solutions are designed to help all your customers discover and purchase various types of aftersales products and services from your dealership in a perpetually recurring cycle.

Industry
Automotive & Mobility
Company Size
11-50 employees
Headquarters
Atlanta, Georgia
Year Founded
2014
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