Vertiv

Service Support Senior Coordinator

Vertiv  •  Islamabad, PK (Onsite)  •  2 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Responsibilities and Measurement Criteria with Time investment Needed on Each:

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)

• Service Contract loading and tracking on oracle.

• Managing invoices and on time submission to all customers.

• AR follow-ups on payments.

• Invoice reporting for tax filing.

• OPF and EPR creation for Internal and external suppliers.

• Shipment handling for all service Spares orders.

• Issuance of SR and CE assigning.

• Handling DPG warranty and ASP performance TAT.

• Handling spares inventory movement and replenishment.

• Handling warranty cases for 3 phase, thermal and monitoring items.

• Handling of repair cases for rectifier warranty.

Qualifications:

Required/ Minimum Qualifications:

  • Bachelor's Degree at minimum with at least 5-7 years' experience.
  • Excellent written and oral communication skills
  • Language skills: English
  • Work experience on oracle

Personal skills

  • Can perform work Independently.
  • Strong willingness and availability to navigate through internal processes.
  • Good relationship building and management skills with the ability to foster long-term relationships with internal and external customers.
  • Pro-activeness with positive team spirit.
  • Self- motivated.
  • Time management skills.
Vertiv

About Vertiv

Vertiv is a global leader in critical digital infrastructure for applications in data centers, communication networks, and commercial and industrial environments.

As businesses, industries, and communities become more connected, we pioneer and deliver end-to-end power and cooling technologies to help our customers stay resilient, optimized, and future-ready.

With our industry-leading innovative technologies and global services network, we are fueling the revolution of the digital world - keeping technology ecosystems running efficiently and without interruption.

Vertiv is supercharging data’s potential; accelerating the pace of technology, raising the bar for accelerated compute and redefining the limits of densification.

The world depends on data we power and cool™

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Columbus, OH
Year Founded
Unknown
Social Media