Vertiv

Service Support Coordinator II

Vertiv  •  Mandaluyong City, PH (Onsite)  •  2 hours ago
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Job Description

Brief Job Description :

  • Provides high-quality and valuable support to contracts administration and related processes.
  • Processes transactions on time and in an efficient, effective, and accurate manner, with focus on quality and timeliness.
  • Ensures that information logged in the designated databases and systems is accurate and updated.
  • Ensures that proper monitoring is in place and required reports are delivered in a timely manner.
  • Ensures that information needed by internal and external customers are provided accurately and on time
  • Ensures all contract transactions are done accurately and on time.
  • Ensures all required information is logged in the appropriate systems and databases in a timely and accurate manner.
  • Provides accurate solutions to issues and concerns raised by the market units or other points of contact.
  • Liaises with the market units regarding any detail/s not sufficiently clear to ensure transactions are accurate.
  • Guarantees accuracy in all transactions as per agreed SLA and complies with the defined procedures and standards set forth within the workgroup/team.

Required/ Minimum Qualifications :

College graduate of any course

Additional / Preferred Qualifications:

  • Previous experience within a service environment performing administrative functions.
  • Focused with strong administration, analytical and organizational skills.
  • Possesses initiative and a strong sense of ownership and responsibility
  • Keen attention to details.
  • Comprehensive administrative/clerical/back office experience
  • Time management skills
  • Must be able to work with minimal supervision.
  • Works well with others; team player
  • Fluent English written and verbal skills
  • Strong sense/knowledge of the service business
  • Knowledge of computer systems. Knowledge of ERP (Oracle, SAP, etc.) is a plus.

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

  • High-Performance Culture
  • Customer Focus
  • Operational Excellence
  • Innovation
  • Financial Strength

VERTIV BEHAVIORS

  • Own it
  • Act with urgency
  • Foster a customer-first mindset
  • Think big and execute
  • Lead by example
  • Drive continuous improvement
  • Learn and seek out development
  • Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com

Vertiv

About Vertiv

Vertiv is a global leader in critical digital infrastructure for applications in data centers, communication networks, and commercial and industrial environments.

As businesses, industries, and communities become more connected, we pioneer and deliver end-to-end power and cooling technologies to help our customers stay resilient, optimized, and future-ready.

With our industry-leading innovative technologies and global services network, we are fueling the revolution of the digital world - keeping technology ecosystems running efficiently and without interruption.

Vertiv is supercharging data’s potential; accelerating the pace of technology, raising the bar for accelerated compute and redefining the limits of densification.

The world depends on data we power and cool™

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Columbus, OH
Year Founded
Unknown
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