Job Description

Join a High-Performance Culture That Drives Innovation and Excellence

At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv?

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career
• A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.
  

Brief Job Description:

• Provides high-quality and valuable support to contracts administration and related processes.

• Processes transactions on time and in an efficient, effective, and accurate manner, with focus on quality and timeliness.

• Ensures that information logged in the designated databases and systems is accurate and updated.

• Ensures that proper monitoring is in place and required reports are delivered in a timely manner.

• Ensures that information needed by internal and external customers are provided accurately and on time

• Ensures all contract transactions are done accurately and on time.

• Ensures all required information is logged in the appropriate systems and databases in a timely and accurate manner.

• Provides accurate solutions to issues and concerns raised by the market units or other points of contact.

• Liaises with the market units regarding any detail/s not sufficiently clear to ensure transactions are accurate.

• Guarantees accuracy in all transactions as per agreed SLA and complies with the defined procedures and standards set forth within the workgroup/team.

Required/ Minimum Qualifications:

College graduate of any course

Additional / Preferred Qualifications:

• Previous experience within a service environment performing customer support functions.

• Focused with strong administration, analytical and organizational skills.

• Possesses initiative and a strong sense of ownership and responsibility

• Keen attention to details.

• Comprehensive administrative/clerical/back-office experience

• Time management skills

• Must be able to work with minimal supervision.

• Works well with others; team player

• Fluent English written and verbal skills

• Strong sense/knowledge of the service business

• Knowledge of computer systems. Knowledge of ERP (Oracle, SAP, etc.) is a plus.

Time Travel Needed:

No Travel

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.

OUR STRATEGIC PRIORITIES:

Customer Focus

Operational Excellence High-Performance Culture Innovation

Financial Strength

OUR BEHAVIORS:

Own It

Act With Urgency

Foster a Customer-First Mindset Think Big and Execute

Lead by Example

Drive Continuous Improvement Learn and Seek Out Development