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We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.
We currently have the following opportunity available - please contact us for more details!
About the role
In this role, you play a key part in supporting Elekta’s global Field Service organization. You act as an expert point of escalation for complex service cases at regional and national level, working closely with service teams to resolve issues that require in‑depth technical analysis.You investigate complex technical problems, identify root causes, and support the definition and execution of corrective action plans. Where needed, you provide on‑site service support to ensure issues are resolved effectively and sustainably.You are actively involved in design and development projects as the service lead, representing the service perspective throughout the product lifecycle. You contribute to decisions related to serviceability, reliability, usability, quality and lifecycle cost, ensuring that new solutions can be installed, serviced and supported efficiently in the field.You define service parts lists, develop and validate installation and service procedures, and create technical documentation and training materials. You also play a key role in defining certification programs for Elekta service engineers and support the rollout of new systems through regional hand‑over activities, including first‑in‑country installations.Knowledge transfer is an important part of your role. You support global and regional service teams by sharing expertise, maintaining technical knowledge bases and delivering technical training courses. You are involved in on‑site certification of service engineers and help build long‑term service capability within the organization.In addition, you proactively monitor the performance of the global installed base. You analyze customer feedback and complaints as part of post‑market surveillance activities, identify trends, and translate insights into concrete improvement actions to enhance system reliability and overall performance.
In this role, you contribute to a larger purpose. You help bring hope to people dealing with cancer and support our ambition to provide access to the best possible cancer care worldwide. You will be part of an international organization where learning and development are important. Some of our employment conditions include:
We look forward to hearing from you. Please apply by submitting your CV and a short motivation in English via the Apply button.
Please note that applications sent by email will not be considered.
For questions about the role, please contact:
Ali Halici, Head of Service & Training BL Brachy Solutions
ali.halici@elekta.com
Elekta is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, genetic information, nationality, disability, or any other status protected by law.
At Elekta, you make a real difference. We are a MedTech company providing software and equipment to hospitals and clinics worldwide. We take responsibility for delivering secure and sustainable solutions — financially, environmentally, and socially. We believe it is important that every employee, wherever they work in the organization, can add value and feels included.
Each year, millions of people hear the words no one wants to hear: "You have cancer." And behind each diagnosis lies a unique story, a family that deserves hope, a future that's worth fighting for. We know that no two treatment journeys are the same and delivering care is far from simple. It's complex, urgent, and deeply human. That’s why we don’t back down from challenges—we rise to them. From the smallest tumor change to the toughest clinical decisions, we see every obstacle as an opportunity to progress. That is what drives us. The people undergoing treatment. The clinicians providing the care. We are united in purpose. Together, we can create a world where every patient has access to the highest standard of care. This is our commitment because for everyone, it's personal. We are leading the innovation in personalized radiation therapy solutions. We are Elekta.
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