Job Description

The Service Senior Specialist Risk modeling analysis ensures compliance to the Service Inquiry To Order Risk process across Service Segments and Regions and provide support to the customer front-end operations dealing with the proposal development of Frame Agreements, Upgrades, Multi-Year Service Agreements, Transactional Orders with the aim to mitigate the offering risk profile and enhance the opportunities.

Compensation Grade: 8

Location: Florence

He/She ensures compliance to the Service Inquiry To Order Risk process across GTS provide support to the customer front-end operations dealing with the proposal development of Frame Agreements, Upgrades, Long Term Service Agreements (LTSA), Transactional Orders with the aim to mitigate the offering risk profile.

He/She closely partners with the CMR (Contractual Margin Review) Team and with the Productivity Team to enhance the LTSA Margin expansion opportunities during LTSA renegotiation and/or new deal offerings.

Essential Responsibilities

• The Service Senior Specialist Risk ensures compliance to the Service Inquiry To Order Risk process across Service Commercial Operations, Sales Team and Regions and provide support to the customer front-end operations dealing with the proposal development of Frame Agreements, Upgrades, LTSA­­, Transactional Orders. Also, he/she will support the Service Portfolio analysis by identifying specific risks, potential exposures and mitigation strategies.
• Provide directions to Sales and Commercial teams on ITO Risk process during the entire bidding phase from proposal submission thru contracts closure / negotiation and until ITO-OTR hand off; will serve as subject matter expert supporting T&C negotiations and contract standards review & improvement.
• Drive the ITO Risk process ensuring the commercial risk guidance and processes are disseminated within the team. He/she will lead Risk reviews through the business operative rhythm ensuring compliance to policies during the bidding phase; also, he/she will publish periodic metrics to monitor trends and adherence to the process.
• Support commercial operations identifying risks and mitigation actions in conjunction with the regional teams and related functions.

• He/She closely partners with the CMR (Contractual Margin Review) Team and with the Productivity Team to enhance the LTSA Margin expansion opportunities during LTSA renegotiation and/or new deal offerings.
  • Identify & monitor contract-specific and portfolio potential exposure risks. Develop and support implementation of mitigation strategies and customer-focused solutions in cooperation with regional teams, Legal, Finance, Tax, Engineering, Global Operations, etc.
  • Provide advice, assistance and guidance to business management, commercial managers, contract performance managers and functions on contractual challenges and global trends as well as support redefining the business risk appetite and continuously improve the risk management process.
  • Support the updated of the Costing Modelling Rules to be applied by policy to the financial model of Service commercial proposals.
  • Conduct audits of policy and compliance to standards, including liaison with internal and external auditors.

Required Qualifications

• Have a master's degree in business administration, Engineering, Math, Physics, or equivalent

Desired Characteristics

• Proven experience with main Services Offerings (Long Term Service Contracts, Frame Agreements, Upgrades) management/negotiation/execution
• strong financial acumen and ability to navigate complex LTSA financial models
• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Demonstrated ability to analyze and resolve problems.
• Demonstrated ability to lead programs / projects.
• Show positive attitude, be curious and willing to face challenges, result oriented
• Show a self-starter attitude and able to handle many complex issues concurrently

The Baker Hughes internal title for this role is: Services Senior Specialist - Risk Modeling Analysis