Hybrid 3 days a week together out of our Birmingham Snowhill offices (flexible 2 days remote wherever).
Working hours 8am - 4pm
Are you curious about how large-scale networks are built, connected and maintained? This is an exciting opportunity to join our Service Provision team and play a key role in provisioning services across one of the UK's largest communications networks. The role has been positioned as an excellent entry point into network engineering, offering exposure to multiple network technologies, products and workstreams while providing training and support to help you develop your career.You'll join a close-knit, collaborative team responsible for provisioning customer services onto the network and supporting the delivery of critical connectivity solutions. Working across a variety of network areas, you'll help ensure services are delivered accurately, efficiently and in line with customer expectations. The team is also driving automation and continuous improvement initiatives, giving you the opportunity to contribute ideas that improve the way we work.We're looking for people who are curious, proactive and eager to learn. Previous network experience can be helpful, but it isn't essential. What matters most is your approach, willingness to develop new skills and ability to work effectively with others.
These are the three skills you must have to be successful in the role:
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle.
Your core benefits include:
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.

We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.
There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.
Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.