Job Description

Service, warranty and post-construction work for Manhattan clients the firm has already built for, at up to $2M a job.

A well-established New York City general contractor serving high-end single-family residential clients is adding a Project Manager to its Service Department. The department handles service calls, maintenance, warranty work and post-construction projects for the firm's existing clientele, with renovations running up to $2M. The identity of our client will be shared with qualified candidates at the appropriate stage of the search.

This is a client-facing position. The work is smaller in scale than new construction but it carries the firm's reputation with clients it has already built for, so organization, attention to detail and polish matter as much as technical ability.

What you would own

• Service, maintenance and post-construction projects, including renovations with budgets up to $2M.
• The client relationship on service requests, as the primary liaison between clients, internal teams and subcontractors.
• Warranty items and follow-up work on recently completed projects, tracked through to closeout.
• Scopes, pricing and schedules for post-construction and ongoing service work.
• Documentation and logs for service requests, work orders and project activity.
• Timelines and budgets, so that work is delivered on schedule and within scope.
• Subcontractors and vendors, and regular site visits to verify progress and workmanship.

What we are looking for

• Experience managing residential renovation, service or small-projects work in New York City, ideally at the high end.
• Comfort in front of demanding clients, and clear, reliable, prompt communication.
• Highly organized and detail oriented, with a record of keeping many small jobs moving at once.
• Working knowledge of residential building systems, finishes and NYC codes.
• The ability to read drawings and specifications and to scope and price small projects.
• Proficiency with project management and scheduling software.

Compensation and benefits

$120-140K, depending on experience.

Paid single-plan medical coverage, with the company covering the single tier in full. A 401(k) or Roth IRA after 12 months, with the company matching 3% of salary annually. Paid time off starting at 13 days, rising one day per year of service to 15, then by two more after five years, to a maximum of 17.

A published federal holiday calendar, with two-day observances at New Year, Memorial Day and Labor Day, a 1pm close on Good Friday, and a holiday break from Christmas Eve through 3 January. Office staff choose either Martin Luther King Jr. Day or Presidents' Day. Summer Fridays with a 1pm close through July and August. $50 a month toward your cell phone, and a monthly train ticket.