Job Description

We are looking for a dependable, hardworking Service Porter to join our Service Department. This is an excellent entry-level opportunity for someone who enjoys working around vehicles, takes pride in providing outstanding customer service, and is looking to build a long-term career in the automotive industry.

At Toyota Thornton Road, we believe in promoting from within. This position offers a clear career path for motivated individuals who want to grow into an Automotive Service Technician role through hands-on experience, training, and development.

Key Responsibilities

Assist service advisors with customer vehicle check-in and tagging.
Remove protective coverings and identification tags before returning completed vehicles to customers.
Inspect vehicles for cleanliness and any damage before delivery to customers, reporting any concerns immediately.
Transport customers and dealership personnel as needed.
Perform vehicle deliveries and customer pick-ups.
Clean the interior and exterior of new and used vehicles.
Maintain an organized and professional vehicle lot by moving inventory as directed.
Return vehicle keys to the appropriate service advisor.
Pick up and deliver vehicles to off-site storage locations.
Retrieve parts from the Parts Department.
Test customer vehicle batteries in the service drive.
Assist with maintaining the cleanliness and appearance of the service department, shop, building, and grounds.
Support shop clean-up and other departmental needs as assigned.

Qualifications

High school diploma or equivalent.
Previous work experience preferred (6-12 months).
Valid driver's license with a clean driving record.
Ability to operate automatic and manual transmission vehicles.
Strong customer service and communication skills.
Ability to read and understand written instructions.
Ability to safely operate vehicles and dealership equipment.
Positive attitude, dependable work ethic, and willingness to learn.
Ability to work both independently and as part of a team.

Career Growth Opportunity

This position is designed as an entry point into our Service Department. Employees who demonstrate a strong work ethic, reliability, and a desire to learn may have the opportunity to advance into an Automotive Service Technician apprenticeship and other service department roles. We are committed to developing talent from within and providing opportunities for long-term career growth.

What are the day-to-day responsibilities?

• Assist with service write-ups and tagging of customer cars and trucks
• Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer
• Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately
• Transport customers and dealership personnel as needed
• Perform deliveries as required
• Clean interior and exterior of new and used vehicles
• Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards
• Return vehicle keys to the appropriate service consultant
• Pick up vehicles from and deliver vehicles to storage
• Pick up parts from the Parts Department
• Test batteries of customer vehicles in service drive
• Maintains building and ground as needed
• Assist with shop clean-up and deliveries when needed

What are the requirements for this job?

• High School Diploma or equivalent
• 6-12 months of previous work experience (preferred)
• Ability to read and comprehend written instructions and information
• Demonstrated effective communication and interpersonal skills
• Ability to handle machinery safely
• Ability to drive manual transmission vehicles
• Demonstrated customer service skills
• Must have a valid drivers license
• Ability to operate an automobile

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching

• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.