Emaar

Service Plus Ambassador|General Telephones (AJBR)

Emaar  •  United Arab Emirates (Onsite)  •  3 hours ago
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Job Description

This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilities, by delighting them from Check in until Check out.

  • Genuine service personality, with high EQ.
  • Minimum 4 years’ experience in Hospitality industry.
  • Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry.
  • Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.
  • A minimum of 1 – 3 year experience in a similar position in a 5-star hospitality company.
  • Conduct all operational tasks in Front Office while living up to service standards and procedures.
  • Go the extra (s)mile where you can.
  • Prevent complaints and ensure adequate service recovery where needed.
  • Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.
Emaar

About Emaar

WHO WE ARE

Emaar is a pioneer of master-planned communities in Dubai since its inception in 1997. It is listed on the Dubai Financial Market as a public joint-stock company. Building upon the legacy of our flagship Downtown Dubai creations — the iconic Burj Khalifa, Dubai Mall, and Dubai Fountain — our dream is to be the world’s most valuable and trusted company, to enrich lives and to be powered by the best people. With proven competencies in properties, shopping malls & retail and hospitality & leisure, we shape new lifestyles with a passion for design excellence, build with quality and timely delivery.

EXPANSION & DIVERSIFICATION

Reflecting the pulse of Dubai, our portfolio encompasses developing renowned hospitality & leisure projects, premium shopping malls & Retail assets, as well as Master-Planned Communities and iconic Real-Estate assets. Our hospitality & leisure portfolio includes Address Hotels & Resorts and Armani Hotels & Resorts, among others.

We are also the developers of premium shopping malls and retail assets such as the flagship The Dubai Mall – the world’s most visited retail & entertainment venue, Dubai Marina Mall and Souk-al-Bahar.

Further, we continuously define the standard for exceptional cultural, entertainment and leisure experiences with destinations such as Dubai Opera, Dubai Aquarium & Underwater Zoo, Reel Cinemas, Dubai Ice Rink and VR Park.

Industry
Real Estate & Property
Company Size
10,000+ employees
Headquarters
Dubai, AE
Year Founded
1997
Website
emaar.com
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