Job Description

Overview

Make $90,000 to over $150,000 helping families as a Service Plumber at Morris-Jenkins!

Your Role

As a Service Plumber, you’ll:

• Perform diagnostic repair service calls. Mysterious leak in the ceiling? Toilet won’t stop running? Lawn flooding? You’re a plumbing detective! You’ll be the one to get to the bottom of plumbing problems, fixing things the right way so customers don’t have to worry about a thing.
• Address customer concerns and make sure they know they’re in good hands! Plumbing problems are scary, especially when you don’t know what’s going on. You’re a hero! Not only will you make sure the plumbing problems are taken care of, but you’ll help customers understand the process and feel good about their decision to trust Morris-Jenkins.
• Hand off larger repairs to plumbing installers. You can focus on the things you do best and leave the big, time-consuming installs (water heater replacements, re-pipes, etc.) to the plumbing installation team. That way, you can move on to your next call, where you can let your strengths shine!

Responsibilities

Other Highlights of the Job

• You’ll have year-round stability with available overtime.
• You'll have NO on-call, and every 5 weeks, you get a 5-day weekend!
• You won’t have a boss yelling at you here. You’ll be shown respect!
• We have several different paths experienced Service Plumbers can take based on their skills and personal preferences.
• Earn bonuses, and get ongoing training​

All About YOU

• You’re a great communicator. Remember when we said plumbing problems can be scary and stressful for people who don’t understand them? You’re patient and kind about explaining things to customers! You’re great at breaking down complicated technical things in ways they actually make sense.
• You've been in plumbing for three years or more. You’ve been doing this for a while, and you’re no stranger to a tricky plumbing diagnostic or repair!
• You’re not afraid of tricky plumbing problems, and you're competitive. And when you know a plumbing issue can’t be fixed with a repair alone, you know when to recommend installs to customers instead.

Morris-Jenkins has been voted Top Workplace USA and Top Workplace Charlotte time and time again! Check out our awards here: Working at Morris-Jenkins Heating, Air, Plumbing, and Electrical | Top Workplaces

Work should be something you’re excited about every day.

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Qualifications

Ready to love your job?

Submit your application online today!

The Super-Fun HR Stuff

MINIMUM QUALIFICATIONS for Service Plumber:

• 3+ years of experience with diagnostic troubleshooting, repair, and maintenance of residential plumbing, water heaters, tankless, filtration, gas lines, gas logs, and drain cleaning
• Strong customer service and interpersonal communication skills
• Ability to provide repair versus replacement options to customers
• Knowledge of drain machines, camera and locator equipment
• Knowledgeable and skilled in the safe use and maintenance of required tools
• High School Diploma or GED
• Basic computer skills
• Ability to speak, read, and write fluently in the English language

PREFERRED QUALIFICATIONS for Service Plumbers:

• Valid North Carolina Plumbing Contractor (P1 or P2)
• Valid North Carolina Journeyman license
• Valid South Carolina LLR Plumbing Contractor License
• Valid South Carolina MASC Master Plumber Certification

Morris-Jenkins is located in Charlotte, North Carolina. We proudly serves the following cities: Ballantyne, Belmont, Charlotte, Clover, Concord, Cornelius, Davidson, Denver, Fort Mill, Gastonia, Huntersville, Indian Trail, Kannapolis, Lake Norman, Matthews, Mint Hill, Monroe, Mooresville, Mount Holly, Pineville, Rock Hill, and Waxhaw. Charlotte is located in Mecklenburg County, but Morris-Jenkins also services Gaston county, Cabarrus county, Rowan county, Union county, Iredell county, and York county (South Carolina).

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.

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