Job Description

Job Title: Service Parts Office Clerk

Classification: Non-Exempt

Reports To: Service Parts Supervisor

Revision Date: May 2026

About Nautique Boat Company

With over 100 years of excellence, Nautique Boat Company, a subsidiary of Correct Craft, is recognized globally for building the world’s finest ski and wake boats. Since 1925, we’ve led the marine industry through innovation, superior craftsmanship, and a dedication to quality.

Beyond our boats, we’re driven by purpose. Through Nautique Cares, we contribute to causes both locally and around the globe improving that performance, people, and philanthropy go hand-in-hand.

Position Summary

The Service Parts Office Clerk is responsible for supporting daily office and service parts operations to ensure efficient workflow and customer service. This position assists with order processing, shipment coordination, document management, data entry, and communication with internal teams and dealers regarding order status and inventory inquiries.

Duties and Responsibilities

• Process, review, and print orders received through the Dealer Portal.
• Enter and maintain accurate information within company computer systems.
• Respond to email inquiries regarding order status, parts availability, and stock information.
• Coordinate and schedule freight shipments and provide shipment tracking details as needed.
• File, organize, update, and retrieve physical and electronic documents.
• Print and prepare bin labels for stockroom shelves and inventory organization.
• Provide administrative and logistical support to the Service Parts Department.
• Assist team members with daily operational tasks to maintain department efficiency.
• Follow instructions provided by supervisors and management.
• Perform additional duties as assigned.

Skills and Abilities for Success in this Position

• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Strong computer, data entry, and typing skills.
• Strong verbal and written communication skills.
• Excellent organizational skills with strong attention to detail.
• Ability to prioritize tasks and manage time effectively.
• Ability to read, understand, and interpret work-related documents and instructions.
• Ability to communicate information and ideas clearly so others can understand.
• Ability to work independently and collaboratively in a team environment.
• Ability to multitask and perform effectively under time-sensitive deadlines.
• Ability to identify problems or potential issues and take appropriate action.
• Ability to evaluate options and determine the most appropriate course of action.

Knowledge, Education, and Experience Include but Are Not Limited To

• High school diploma or equivalent required.
• Previous office, administrative, customer service, or logistics experience preferred.
• Knowledge of computer systems and databases used within the Service Parts Department preferred.
• Experience with shipping, inventory, or parts operations is a plus.
• Ability to follow company procedures, policies, and supervisor instructions.

Physical and Work Requirements

• Ability to work in a non-climate-controlled environment where temperatures may exceed outside conditions.
• Ability to stand for extended periods and frequently bend at the waist and knees.
• Ability to lift up to 15 pounds when necessary.
• Ability to see details at close range.
• Ability to safely use and maintain small hand tools and equipment when necessary.
• Must be able to wear required personal protective equipment (PPE).
• Must possess a valid driver’s license.
• This position is classified as safety-sensitive.

Equal Employment Opportunity Statement

Nautique Boat Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

Americans with Disabilities Act (ADA) Statement

Nautique Boat Company is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of a position, unless doing so would create an undue hardship. Nautique Boat Company engages in an interactive process with applicants and employees to identify reasonable accommodation.