Westpac

Service Owner Lead (Data Platforms)

Westpac  •  Sydney, AU (Onsite)  •  3 days ago
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Job Description

The Opportunity

Data Platforms (DP) is a team of data specialists shaping the future of banking by building game‑changing data capabilities at scale

Westpac Group is on a major transformation journey, and data is at the heart of it. We operate in a complex, highly regulated technology environment that must continuously evolve to meet the needs of our customers, our people and the broader Data & Technology landscape.

The opportunity

This is a hands‑on, delivery‑focused role for an experienced data professional who thrives in Agile corporate environments and knows how to turn strategy into outcomes.

You’ll work at the intersection of data, technology and business, partnering closely with stakeholders and technical teams to deliver meaningful customer and business value. You’ll be embedded in an agile team, leading by example, influencing outcomes and coaching others along the way.

This role suits someone who is energised by complexity, confident navigating senior stakeholders, and motivated to make a visible impact within a large organisation undergoing transformation

What you’ll be doing

  • Partnering with business stakeholders to clarify strategy and objectives, and translate them into a clear, actionable data product roadmap
  • Owning end‑to‑end delivery, from roadmap through to execution, value tracking and reporting
  • Working within scrum teams to apply product vision, purpose and momentum — continuously delivering incremental customer value
  • Translating business needs into value‑driven features, stories and outcomes
  • Tracking business value, delivery metrics and team performance to ensure outcomes are realised
  • Driving release and sprint goals, prioritising the backlog to maximise value aligned to data strategy
  • Working closely with Scrum Masters and Lead Engineers to optimise team performance
  • Providing leadership, coaching and mentoring across delivery, service ownership and product ownership domains
  • Acting as a trusted SME, guiding teams through complexity with clarity and confidence

What you’ll bring

We’re looking for corporate‑hardened, agile delivery professionals with strong data platform experience and the confidence to lead in complex environments.

  • Proven, hands‑on experience delivering data platforms using Azure, AWS and/or GCP
  • A strong understanding of data governance and program governance in large organisations
  • Experience working across multiple scrum teams, programs and technology initiatives simultaneously
  • Deep experience in Agile delivery, including guiding distributed onshore and offshore teams
  • Strong IT literacy with extensive experience using JIRA and Confluence
  • Solid exposure to modern data technologies, with a genuine interest in emerging trends across data and AI
  • Strong communication skills and the ability to influence, align and bring people on the journey

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal.

In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
  • Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
  • Tailored learning and development opportunities to help your grow your career within the bank.
  • Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today!

To get started, simply click on the APPLY or APPLY NOW button.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website

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Westpac

About Westpac

To turn doing into done, it takes a little Westpac.

From rescue helicopters and signing the Equator Principles, to paying super during parental leave and initiatives like Westpac SaferPay and SafeCall that help protect customers from scams... we have a proud history of stepping up to be first for our customers, communities and people.

We are Australia’s oldest bank and first company and have been supporting customers for over 200 years.

Our purpose is creating better futures together – it’s what we do, who we are and why we come to work every day. With this purpose in mind, we’ve set ourselves a bold ambition - to be our customers’ #1 bank and partner through life.

Westpac acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past, present and future.

Westpac Banking Corporation ABN 33 007 457 141. AFSL and Australian credit licence 233714.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Sydney, AU
Year Founded
1817
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