Xiaomi Technology

Service Operations Specialist-local

Xiaomi Technology  •  Jakarta, ID (Onsite)  •  1 day ago
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Job Description

Service Operations Specialist-local
雅加达
校招
正式
服务类
2027届境外招聘计划
职位描述
1. Spare Parts Demand Planning and Forecasting: Based on historical data, product lifecycle, and market feedback, develop monthly/quarterly spare parts demand forecasting plans and collaborate with the supply chain team to ensure spare parts supply.
2. Inventory Operations Management: Monitor spare parts inventory levels at warehouses and service stations nationwide, regularly generate inventory health reports (turnover rate, stockout rate, obsolete percentage), and promote the consumption of obsolete spare parts and the disposal of defective products; dynamically optimize safety stock strategies to balance supply timeliness and inventory holding costs.
3. Data Monitoring and System Operation: Operate the spare parts management information system, maintaining the accuracy of spare parts master data and inventory data; regularly generate weekly/monthly spare parts operation reports, track key indicators (on-time delivery rate, order fulfillment rate, inventory age distribution), identify data anomalies, and drive resolution.
4. Cross-Departmental Coordination: Coordinate with after-sales service outlets, quality, product, finance, and other departments to resolve unexpected issues in spare parts supply; support the capacity requirements of repair services across various channels, ensuring efficient collaboration between spare parts supply and repair services.
职位要求
1. Bachelor's degree or above;
2. Excellent communication and coordination skills, with strong self-motivation;
3. Proficiency in German or English as a working language is preferred;
4. Proficient in using Office software, with strong data sensitivity;
5. Flexible and agile thinking, strong learning ability, analytical skills, and execution capabilities;
6. Strong service orientation, willing to engage in after-sales service work.,1. Bachelor's degree or above;
2. Excellent communication and coordination skills, with strong self-motivation;
3. Proficiency in German or English as a working language is preferred;
4. Proficient in using Office software, with strong data sensitivity;
5. Flexible and agile thinking, strong learning ability, analytical skills, and execution capabilities;
6. Strong service orientation, willing to engage in after-sales service work.
投递
Xiaomi Technology

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Beijing, CN
Year Founded
2010
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