The Service Operations Specialist serves as the service intelligence and risk management partner to the Red Label team. This role owns service data integrity, deviation tracking, performance monitoring, and trend identification to proactively protect and enhance the Owner experience. Embedded within the team, this position partners closely with Red Label Team Managers, Sales Directors, and Operations Business to ensure insights are accurate, actionable, and strategically leveraged.
DUTIES & RESPONSIBILITIES
EDUCATION & EXPERIENCE
REQUIRED SKILLS
Flexjet first entered the fractional jet ownership market in 1995. Flexjet offers fractional jet ownership and leasing. Flexjet’s fractional aircraft program is the first in the world to be recognized as achieving the Air Charter Safety Foundation’s Industry Audit Standard, is the first and only company to be honored with 21 FAA Diamond Awards for Excellence, upholds an ARG/US Platinum Safety Rating and is IS-BAO compliant at Level 2.
Flexjet’s fractional program fields an exclusive array of business aircraft—some of the youngest in the fractional jet industry, with an average age of approximately six years.
In 2015, Flexjet introduced Red Label by Flexjet, which features the youngest fleet in the industry, flight crews dedicated to a single aircraft and the LXi Cabin Collection of interiors. To date there are more than 40 different interior designs across its fleet, which includes the Embraer Phenom 300, Challenger 350, the Embraer Legacy 450 and Praetor 500, Global Express, the Gulfstream G450, G500, G650 and G700, and the Aerion AS2 supersonic business jets.
Flexjet is a member of the Directional Aviation family of companies. For more details on innovative programs and flexible offerings, visit www.flexjet.com or follow us on Twitter @Flexjet and on Instagram @FlexjetLLC.
