Sectra's Service Operations Center is the first line of defense for our customers — and the proving ground for the next generation of technical talent at Sectra. We're looking for a Service Operations Engineer who's ready to jump in: someone with the confidence to own a problem from first contact to resolution, and the curiosity to keep learning the tools and platforms behind it.
As a Service Operations Engineer, you'll provide first-line support, take ownership of services rather than just tickets, and coordinate with vendors when issues need to go beyond your desk. You'll join a team of experts on the tools and processes we use to support our customers every day — a team that not only serves customers directly but also supports our broader portfolios by triaging incoming requests and building distributed ownership across our key operational platforms.
What you'll do
Who you are
Why Sectra
Compensation and benefits
Equal Opportunity Employer
Sectra is proud to be an equal opportunity employer and is committed to creating an inclusive workplace for all employees and applicants.
Driven by knowledge and passion, our vision is to contribute to a healthier and safer society.
With solutions and services for medical imaging IT and cybersecurity, Sectra helps hospitals worldwide to enhance the efficiency of care, and critical social functions, authorities and defense forces in Europe to protect society’s most sensitive information. The company was founded in 1978, has its head office in Linköping, Sweden, with direct sales in 19 countries, and operates through partners worldwide. The Sectra share (SECT B) is quoted on the Nasdaq Stockholm exchange.
Career at Sectra: https://career.sectra.com/
Investor Relations: https://investor.sectra.com/
Imaging IT Solutions
Medical images play a key role in diagnostics and the determination of an appropriate treatment. We develop future-proof and effective IT solutions and services for storing, viewing and working with medical images. Cancer diseases, osteoarthritis and orthopaedic surgery represent some of the costliest and resource-intensive areas in the healthcare sector—areas where our offering supports diagnosis, planning, and patient monitoring, as well as helps various departments and disciplines cooperate for better and more efficient care. We also help raise the quality of medical education by providing solutions for sharing and interacting with medical images. For more information: https://medical.sectra.com/
Secure Communications
The secure transfer of information plays a key role in maintaining the stability in many of society’s functions. We develop products and services that increase cybersecurity by protecting some of society’s most sensitive information and communications. The offering includes secure voice and data communications, with solutions certified at national levels and by the EU and NATO, as well as security analysis and monitoring of critical IT systems, such as electricity and water supply. For more information: https://communications.sectra.com/
