
Department/Unit:
AMHS - IT Business Applications
Work Shift:
Day (United States of America)
Salary Range:
$78,773.63 - $122,099.12The ServiceNow Developer is a highly skilled technical leader responsible for designing, architecting, and delivering complex, enterprise grade solutions on the ServiceNow Now Platform. This role leads significant initiatives or major components of large programs, ensuring solutions are secure, scalable, upgrade safe, and aligned with organizational governance, compliance, and architectural standards. The SN Developer partners closely with architects, business stakeholders, and cross functional teams to analyze requirements, optimize processes, and deliver high value outcomes that improve operational efficiency and support patient care. In addition to deep hands on development, this role provides technical leadership, mentors other developers, drives automation and CI/CD maturity, and contributes to platform roadmap and continuous improvement efforts across the enterprise. The ServiceNow Developer plays a critical role in designing, building, and maintaining secure, scalable, and upgrade-safe solutions on the Now Platform. This position is responsible for translating business requirements into high-quality configurations, custom applications, and integrations that align with Albany Med's governance standards and healthcare compliance requirements.
In addition, Albany Med Health System offers financial incentives for earning additional ServiceNow certifications, recognizing the time, effort, and expertise required to advance technical skills
Essential Duties and Responsibilities
Qualifications
Equivalent combination of relevant education and experience may be substituted as appropriate.
Physical Demands
Working Conditions
Thank you for your interest in Albany Medical Center!
Albany Medical Center is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Thank you for your interest in Albany Med Health System!
Albany Med Health System is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Albany Medical Center, northeastern New York’s only academic medical center, is one of the Capital Region’s largest private employers with more than 9,000 employees. Albany Medical Center provides the highest level of patient care across disciplines, while receiving regional, national, and international recognition for high standards in patient care, education, and biomedical research.
The 766-bed Albany Medical Center offers access to the latest medical services and technological innovations and includes one of the busiest emergency rooms and trauma centers in New York, a children’s hospital and dedicated pediatric emergency room, intensive care units for adults and children, and organ transplant services. Albany Medical College graduates more than 200 medical doctors each year, as well as PAs, CRNAs, biomedical scientists, and bioethicists. Albany Medical College operates a biomedical research enterprise and the region’s largest physician practice with more than 500 doctors.
Albany Medical Center, along with Albany Medical College, is a partner in the Albany Med Health System, the largest and only regionally governed, not-for-profit health system serving northeastern New York and western New England.