Job Description

ServiceNow JD

Development experience in configuring ServiceNow ITSM modules.

· Experience in implementing E-Bonding/Service Bridge between ServiceNow instances.

· Experience in integrating third party systems with ServiceNow.

· Experience in developing ServiceNow scoped applications.

· Experience in developing Service catalogs, workflows, Catalog scripts, macros etc.

· Experience in ServiceNow Scripting like Scripted Rest APIs, Business rules, client scripts etc.

· Experience in using ServiceNow REST API, ACLs, data policy, notifications, email scripts etc.

· Experience in Data load, transform creation and reporting capabilities.

Good to have:

· ServiceNow System Admin Certification.

· ServiceNow Application development certification.

· Good analytical and troubleshooting skills.

Experience in ServiceNow automated testing.

- Grade Specific

Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.