SAPSOL Technologies Inc. : Systems and Process Solutions for your Enterprise

Service Now

SAPSOL Technologies Inc. : Systems and Process Solutions for your Enterprise  •  Calgary, CA (Hybrid)  •  4 months ago
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Job Description

  • ServiceNow ITOM suite: Discovery, Service Mapping, Event Management, CMDB
  • CMDB/CSDM design, CI relationships, reconciliation, normalization, lifecycle, governance.
  • JavaScript, Glide API, Flow Designer; MID Server configuration/troubleshooting.
  • Integrations: REST/SOAP/APIs; cloud platforms AWS, Azure, GCP; enterprise tool integrations.

About the Team & Impact

You’ll support ServiceNow work, focusing on IT Operations Management and CMDB health for an enterprise environment. The role drives reliable discovery, accurate CI relationships, and robust integrations that enable event management and service mapping at scale.

Responsibilities

  • Lead ITOM Discovery across hybrid environments to improve CI coverage and accuracy.
  • Design and govern CMDB/CSDM models to enforce data quality, normalization, and reconciliation rules.
  • Implement Service Mapping to align application services with infrastructure and dependencies.
  • Optimize Event Management to reduce noise and improve incident correlation.
  • Develop scripts and flows (JavaScript, Glide API, Flow Designer) to automate data, workflows, and integrations.
  • Configure and troubleshoot MID Servers to ensure secure, reliable discovery across networks.
  • Integrate ServiceNow with cloud platforms (AWS, Azure, GCP) and enterprise tools via REST/SOAP/APIs.
  • Document architecture and runbooks to support operations and CMDB governance.

Skill

Years of Experience

Level of Experience

Details / Examples
(please explain your proficiency, provide technical details and/or examples)

6+ years of ServiceNow development experience (ITOM/CMDB focus).

Hands‑on with Discovery, Service Mapping, Event Management, CMDB.

Deep knowledge of CMDB design, CI relationships, reconciliation/normalization; strong CSDM and lifecycle/governance.

Strong scripting: JavaScript, Glide API, Flow Designer.

MID Server configuration and troubleshooting experience.

Integration experience using REST/SOAP/APIs; cloud integration with AWS/Azure/GCP.

Nice‑to‑Have: ServiceNow CSA (Certified System Administrator).

Nice‑to‑Have: ServiceNow CAD (Certified Application Developer).

Nice‑to‑Have: ServiceNow CIS – ITOM Discovery/CMDB. (Preferred)

SAPSOL Technologies Inc. : Systems and Process Solutions for your Enterprise

About SAPSOL Technologies Inc. : Systems and Process Solutions for your Enterprise

SAPSOL Technologies Inc. advances enterprise transformation by unifying ERP platforms with AI, cloud, and DevOps to deliver pragmatic, high-impact outcomes. We specialize in S/4HANA implementations, system and data migration, and managed support services—ensuring resilient integration and continuous optimization of core business processes. Our applied analytics and decision intelligence deliver trustworthy insights that elevate planning, controls, and operational performance.

With 20+ years of delivery, SAPSOL executes rapid go-to-market programs and orchestrates complex global rollouts. We drive measurable gains in process optimization, automation, and change management. Our cloud engineering, AI, and analytics improve supply chains, financial close and reporting, and customer operations—boosting efficiency while reducing cost and risk.

Our SAPSOL Product Innovation Lab (SPIL) powers execution: HireRig—our AI-driven talent platform—and production-grade AI bots that accelerate ETL and data migration, validate master data, and remediate defects. These accelerators help teams adopt, stabilize, and scale faster.

Led by a seasoned leadership team, SAPSOL delivers secure cloud architectures, data platforms, and modern mobility. We collaborate with startups and invest in disruptive ideas, applying deep expertise across SAP, Oracle, IBM, and Microsoft to turn bold strategies into value.

Experience pragmatic innovation with SAPSOL Technologies—where reliability meets reinvention. Contact: info@sapsol.com

| +1 343-800-7433 Managed services improved by AI bots for monitoring and triage.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Santa Clara, California
Year Founded
2006
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