Job Location La Crosse, WI 54601 Position Type Full Time Salary Range $17.41 - $17.41 Hourly
Job Shift Day Job Category Other
Here at Aptiv, we are all about making a difference! Aptiv is a non-profit organization that offers services to people with disabilities.
Our mission is to provide a spectrum of innovative support for individuals with disabilities so they may live more independent lives.
We’re committed to fostering an environment where individuals can thrive, achieve their goals, and contribute meaningfully to society.
We also care deeply about our employees’ health, well-being, and safety, promoting a positive work-life balance within a flexible and supportive environment.
If you’re looking for work you’ll LOVE, read on!
Status: Full-time, $17.41 hourly
Schedule: Flexible schedule; some travel within the community required
Compensation: Competitive hourly wage based on experience
Are you passionate about empowering others and making a real impact in your community?
Aptiv is seeking a Service Navigator to support participants and their families in receiving person-centered services.
In this role, you’ll provide a blend of direct support and case management, helping individuals with disabilities live more independent, fulfilling lives. You’ll work closely with families, funders, and the Aptiv team to ensure services meet participants’ needs — advocating for health, safety, and independence every step of the way.
If you thrive in a collaborative environment and love helping people achieve their goals, we’d love to have you on our team!
As a Service Navigator, you will:
Provide direct and indirect support to Aptiv participants within assigned departments
Build relationships with participants and families to ensure their services reflect personal goals and preferences
Conduct intake, assessments, and regular plan meetings for individuals on your caseload
Maintain accurate and up-to-date documentation and reports in Aptiv’s database (SETWorks)
Advocate for participants by identifying service needs, requesting appropriate authorizations, and ensuring services are aligned with health and independence goals
Collaborate with program managers, supervisors, and team members to ensure high-quality, person-centered services
Encourage community integration and help participants build natural supports
Monitor authorizations and ensure services are accurately scheduled and billed
Maintain compliance with all Aptiv policies, procedures, and regulatory standards
Participate in team meetings, maintain confidentiality, and uphold high ethical standards
Preferred:
Bachelor’s degree in a human services field such as Sociology, Psychology, Education, Recreation Therapy, or a related area
3 years of experience working in a human services setting
Experience with case management, service authorizations, and supporting individuals with disabilities
Strong communication, organization, and documentation skills
Knowledge of proactive behavioral approaches and precision teaching techniques
Required:
Valid driver’s license and reliable transportation with current insurance
Ability to operate computer equipment and use Microsoft Office and Google applications
Flexibility in scheduling and time management
Ability to provide direct support to individuals served
Make a Positive Impact: Your work will directly help individuals with disabilities live more independent lives.
Collaborative Environment: Join a dedicated team that values teamwork, innovation, and open communication.
Professional Growth: We provide ongoing training and opportunities for advancement within the organization.
Inclusive Culture: We celebrate diversity and believe in creating an inclusive, supportive workplace for all employees.
Competitive
Compensation: Enjoy a comprehensive benefits package and meaningful work that makes a difference every day.
If you’re ready to use your passion and people skills to support others in achieving their goals, apply today!
Complete our quick, mobile-friendly application to get started.
What is Aptiv?
A Wisconsin, USA-based organization providing support services for people with disabilities. Aptiv provides a spectrum of innovative support through customized services for individuals with disabilities, age 3 through adult.
Aptiv offers benefits counseling, behavioral support, job placement, community and in-home support services, residential services and therapeutic day programming to help individuals with disabilities develop the skills and confidence required to live more-independent and more-engaged lives.
With guidance and support from Aptiv professional staff, individuals with disabilities develop the skills they need to thrive in the community.
Aptiv operates facilities in Blair, Black River Falls, Janesville, La Crosse, Mondovi, Sparta, Tomah, and Viroqua — and provides services to individuals with disabilities in rural areas across 42 counties in Wisconsin.
Aptiv is service, personalized. Every service we provide is in support of our mission, to provide a spectrum of innovative support for individuals with disabilities so they may live more independent lives.
We’d also like you to know that we are a private, non-profit organization. Our services are funded by a combination of sources, including government benefit programs, private insurance, individual personal payments and generous donations made to the Aptiv Foundation.
