Job Description

Service Manager | Up to $85K + Profit Sharing

Lead a High-Performing Shop That Values People as Much as Performance.

If you're a customer-focused leader who knows how to keep a shop running smoothly, build relationships, and motivate a team, C&J Automotive wants to meet you.

We're looking for a Service Manager to lead daily operations at our busy, family-oriented shop in Newtown Square, PA This isn't just a management position—it's an opportunity to join a growing business with a strong reputation, consistent workflow, an energetic team, and the support you need to succeed.

What We Offer

• Salary up to $85,000
• Profit-sharing bonus program
• Monday–Friday schedule (7:30 AM–5:30 PM)
• Medical, Dental & Vision Insurance (Cigna)
• 401(k)
• Life Insurance
• Short-Term & Long-Term Disability
• Paid Holidays
• Paid bi-weekly
• Climate-controlled facility
• Positive, team-oriented work environment
• Stable shop averaging 55–60 vehicles per week
• Opportunity to make a real impact on shop performance

How to Apply (Important)

We move fast — and so should you.

Step 1: Apply

Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

About C&J Automotive

C&J Automotive is a well-established independent repair shop serving the Newtown Square community. Our team services a wide variety of domestic, Asian, and European vehicles in a modern, climate-controlled facility.

We're a high-performing shop with strong processes, averaging $51,000 in weekly sales and maintaining a $650 average repair order goal Our culture is energetic, collaborative, and built around teamwork, customer service, and continuous improvement. We believe in recognizing success, supporting our employees, and creating opportunities for long-term growth.

What You'll Do

• Lead daily shop operations and keep workflow running efficiently
• Deliver an outstanding customer experience from start to finish
• Manage work orders, scheduling, and shop priorities
• Coach and support technicians and service staff
• Drive sales while maintaining customer trust
• Coordinate parts ordering and inventory
• Communicate repair recommendations clearly and professionally
• Maintain organization and operational efficiency
• Utilize Microsoft Outlook, Excel, and Word in daily operations

What We're Looking For

• At least 1 year of Service Manager, Assistant Manager, or Service Advisor experience
• Strong hospitality and customer service mindset
• Excellent communication and relationship-building skills
• Organized with the ability to multitask in a fast-paced environment
• Sales-driven with strong follow-through
• Comfortable using Microsoft Office (Outlook, Excel, Word)
• Automotive industry experience is preferred but not required

Why You'll Love Working Here

We're looking for someone who enjoys leading people, solving problems, and creating an exceptional customer experience. Technical automotive knowledge is helpful, but what matters most is your ability to build relationships, stay organized, and keep the shop operating at a high level.

If you're ready to join a growing shop where your leadership will make a difference every day, we'd love to hear from you.

Additional Requirements

Some positions may require a valid driver's license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client's lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.