Job Description

🚨 NOW HIRING: PLUMBING SERVICE MANAGER 🚨

Location: [Insert Location]

We’re hiring a Service Manager to run the board, coach techs, and drive results.

This is a hands-on leadership role for someone who knows service, not sales, not parts running, not putting out fires all day. You lead through structure, numbers, and coaching.

What You’ll Be Doing

• Running the dispatch board daily

• Coaching techs call-by-call to sell more work

• Driving higher conversion, bigger tickets, and cleaner invoices

• Leading a team of ~10 service techs + Field Supervisor

• Working closely with Dispatch, CSR, and Inventory

• Holding the team accountable to clear performance numbers

What We’re Looking For

• Experience leading 8–12 service technicians

• Proven history running $5M+ in service revenue

• Strong service knowledge (commercial, multifamily, residential)

• Comfortable coaching pricing, options, and objections

• Knows their way around ServiceTitan (or similar)

• Numbers-driven, organized, and decisive

What This Job Is NOT

• ❌ Outside sales

• ❌ Running parts

• ❌ Chaos management

• ❌ “Hope and hustle” leadership

This is a structured, performance-driven role

Pay & Opportunity

• Strong base + aggressive performance pay

• Earnings tied to revenue, conversion, margin, and efficiency

• Real authority to lead and make an impact

If you’ve run a service team, know the board, and want to be paid for results — this role is for you

👉 Apply today