Job Description

£44,290 (pro rata for part-time) + Excellent Benefits
30 - 37.5 hours per week
Closing date: 29th May 2026
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Milestones Trust is seeking an inspirational Service Manager to lead two of our Learning Disability Services – Crantock Drive and Bath Road. This is an exciting opportunity to shape and deliver modern, responsive, and sustainable services that provide high-quality, personalised support to the people we support.

This role offers the chance to develop and enhance your leadership and management skills, influence how services are led, and sustain positive cultures – all while keeping the needs and aspirations of the people we support at the heart of everything you do.

Key Duties:
• Lead and inspire teams to deliver safe, cost-effective, and person-centred services.
• Ensure compliance, meet management responsibilities, and consistently achieve and exceed service KPIs.
• Develop and implement your vision for the future of the services, aligned with Milestones Trust’s values and priorities.
• Foster positive cultures where staff feel supported, recognised, and empowered to use their strengths.
• Work collaboratively with internal and external partners to ensure services remain innovative and responsive.

Skills and Experience:
• Proven management experience in social care or related services.
• Strong systems knowledge and ability to oversee service operations effectively.
• Experience in coaching and leading staff teams, recognising and harnessing individual strengths.
• Creative, energised, and motivated to drive positive change.
• A driving licence is preferred due to the multi-site nature of the role.

Here at Milestones Trust, we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package including:

• 34 days’ annual leave, including recognised public holidays
• Learning and development to support your career growth
• Nationally recognised qualifications, from entry level care to management
• Flexible working, with rotas provided in advance
• Occupational Sick Pay after two years, increasing with service
• Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
• Enhanced maternity and paternity pay
• Free enhanced DBS check
• Dayforce Wallet, giving you access to your earnings before payday
• Employee referral scheme with financial rewards
• Employee Assistance Programme from day one, offering confidential 24/7 support
• Company pension scheme to help grow your retirement savings

We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.

For an informal discussion about the job role please contact Mark Henry on 07810 156646.

INDSP

Please note that any offer of employment will be subject to the Trust receiving evidence of your right to work in the UK.

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Please refer to our Refer a Friend policy for full details of eligibility and terms.

Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.